Satellite Ground Station Field Service Engineer

Position Title:

Satellite Ground Station Field Service Engineer

Location:

Duluth, GA (with up to 50% domestic & international travel)

Clearance Requirements:

Active Top-Secret clearance

Position Status:

Full Time

Position Description:

Seneca Resources is supporting a client in the satellite communications industry seeking a

Satellite Ground Station Field Service Engineer

to support commercial, government, and military SATCOM operations. This is a hands-on field role responsible for installing, maintaining, troubleshooting, and restoring satellite earth station systems worldwide.

The engineer will work independently and alongside engineering teams to diagnose issues, perform emergency rest orals, and ensure continuous, reliable satellite communications for mission-critical operations.

Key Responsibilities:

- Provide global technical support for SATCOM earth station customers

- Perform installation, repair, and maintenance of satellite ground systems

- Diagnose root cause issues and implement short- and long-term solutions

- Support emergency restoration activities with minimal customer downtime

- Interface directly with customers and internal engineering teams

- Provide remote troubleshooting and on-site technical support

- Develop and execute test plans and document results

Required Skills / Education:

- 5+ years of field experience supporting

SATCOM, RF, radar, or satellite ground systems

- Hands-on experience with:

- Antennas, ACUs

- Up/Down converters

- HPAs

- LNA/LNBs

- Fiber optic subsystems

- Baseband & IP equipment (modems, multiplexers, DVB, broadband platforms)

- Direct experience installing and repairing

satellite earth stations

- Strong troubleshooting, analytical, and problem-solving skills

- Experience installing, configuring, and troubleshooting LAN/IP equipment

- Ability to work independently in high-stress, mission-critical environments

- Willingness to be on-call (up to 30%) and work extended hours as needed

- Comfortable working at heights and in confined spaces

- Proficiency with Microsoft Office (Word, Excel, PowerPoint)

- Ability to develop test plans and technical reports

Education:

- Bachelor’s degree in a technical discipline

OR

- Associate degree plus equivalent hands-on experience

Additional Requirements:

- U.S. Citizenship required

- Active U.S. passport or ability to obtain within 6 months

- Ability to travel internationally (up to 50%)

- Ability to obtain/maintain required government clearances

- Ability to pass physical requirements (lifting, grip strength, positional tolerance)

- Willingness to comply with vaccination requirements for government travel