We are seeking an experienced Sales Assistant with a background in mortgage or real estate to support our sales team. The ideal candidate will have excellent communication skills, the ability to multitask in a fast-paced environment, and a strong understanding of sales processes. Reporting directly to the Sales Manager, this role involves handling inbound and outbound calls, tracking payments, and conducting follow-ups with clients.
- Assist the sales team with administrative and client-related tasks.
- Handle inbound and outbound calls, providing information to potential and existing clients.
- Track and manage payments, ensuring all records are up to date.
- Follow up with leads, clients, and lenders to facilitate smooth transactions.
- Maintain accurate and organized client records using CRM software.
- Prepare reports and provide updates to the Sales Manager.
- Support mortgage and real estate transactions by coordinating necessary documentation.
- Work under pressure to meet deadlines and assist with multiple ongoing deals.
- Utilize Microsoft Office (Word, Excel, Outlook, PowerPoint) to create reports, presentations, and manage communication.
- Provide exceptional customer service and ensure a seamless client experience.
- Proven experience in mortgage, real estate, or a related field.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently under pressure.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Experience handling inbound and outbound calls.
- Strong organizational skills with attention to detail.
- Ability to track and manage payments efficiently.
- Experience working with CRM systems is a plus.- Competitive salary + commission/bonus opportunities.
- Career growth opportunities in mortgage and real estate.
- Supportive and dynamic work environment.
- Training and development programs.
- Monday to Friday
- Santa Ana, CA 92707: Relocate before starting work (Required)