Revenue Operations Manager

To be a team member at ADB Companies, or as we call it, part of the A-Team, you must be ALL IN

to support the company’s mission, vision, and values.

OUR MISSION:

We are a customer-centric partner providing innovative solutions. The safety, well-being, and career growth of our team members are the benchmarks of our success.

POSITION TITLE:

Manager, Revenue Operations

CLASSIFICATION:

Exempt

Position Overview

ADB is a Nationwide full turnkey provider of technology infrastructure solutions including Wireline, Wireless, Technology, and Engineering. Our customer centric approach has ensured long term relationships with commercial clients, service providers, local, state, and federal government organizations. We recognize our team members as our greatest asset ensuring that their safety, well-being, and career growth are always our number one priority. Our

ALL IN

culture includes a focus on Safety, Wellness, Learning, Diversity and Inclusion, and giving back to our Communities.

ADB is seeking a Manager, Revenue Operations to oversee and drive the success of business objectives including safety, people, customers, and financials. This position manages functional strategies that result in accomplishing business goals, meeting department financial goals, being a successful manager of a team, and creating a reliable customer experience. The ideal candidate has proven success supervising within a (business group here), strong people and process management skills, with a strong work ethic and an

ALL IN

attitude to achieve results.

Roles And Responsibilities

- Provides high-level analytical support to all Business Development operations to ensure efficiency, compliance and consistency through data analytics, opportunity forecasting, budget management, campaign designs and execution, etc.

- Monitors sales and marketing activities to report on performance and return-on-investment

- Oversees the administration of the CRM and other sales/marketing tools to ensure efficient po9rcesses, data integrity and user adoption

- Designs and manages regional support strategies, sales compensation plans and marketing campaigns to hit revenue targets

- Mid-Level Manager responsible for people management, production, performance, and quality within an entire department

- Manages functional team members and Supervisors including time, attendance, performance, production, quality, training, etc.

- Expert technical acumen of the function and team they oversee

- Creates and drives team KPI’s to contribute to the overall department and team Scorecard Success

- Manages the successful execution of department processes and standards ensuring quality, production, performance, and task initiatives are met

- Strong management skills of special projects, lifecycles, processes, initiatives, and/or functions from start to end

- Basic level presentation skills; can create and present data, information and/or overall presentations to Senior Leadership as requested

- Strong level of customer centricity ensuring the function and/or tasks overseen align with the customer expectations and produce results

- Full understanding and ownership of division and/or department initiatives and performance expectations; creates plans and action plans to ensure results

- Proficient understanding of department financials: can identify cost impacts and discuss and drive solutions with Management

- Reviews and analyzes data to help make business decisions

- Highly interdependent with other functional teams and operational groups ensuring strong relationships and collaboration to achieve overall business goals

- Upholds ADB’s safety culture, leads by example and drives the philosophy of ZERO throughout the entire organization

- Engages in ADB’s culture pillars and encourages participation and buy-in in all pillars: Community, Wellness, Development, Inclusion

- Performs other position duties when requested

Success Factors

Ability to travel Nationwide

- A strong belief in ZERO- Being Safe 100% of the time is the expectation

- Alignment with company mission, vision, and values

- Strong work ethic with an ALL IN attitude

- A high level of customer centricity

- Strong team leader with the ability to build relationships

- Ability to perform in a fast-paced work environment

- A high level of time management, accountability, and prioritization skills

- Self-motivated, goal- oriented, and driven to accomplish department goals

- Ability to be organized, problem solve, and be solution oriented

- Strong ability to influence desired outcomes by master relationship building

- Strong verbal and written communication skills

- Proficient with Microsoft Office (Power Point, Word, Excel, etc.)

Work Environment

- This position operates out of a temperature-controlled office environment

- This role routinely uses standard office equipment such as laptop computers, copy/fax, and smartphones

Experience And Education

- 5+ years of experience in Business Development, Revenue Operations or related field required - 2+ years of proven success being a successful manager of people and/or processes required

- Prior OSP field experience strongly preferred

- Bachelor’s degree in business or related field strongly preferred

- High School Diploma or equivalent required

- Valid Driver’s License required