Description:
Summary
The Records and Information Management Specialist plans, organizes, and aids in the creation, use, and disposition of all Legacy Management records and information. The position ensures smooth and consistent operations in an efficient and effective manner to satisfy internal and external customer requirements.
Responsibilities
•Follow appropriate procedures and manuals governing Records Management activities and responsibilities.
•Maintain records and information according to established procedures and regulations.
•Aid records custodians (owners) in the protection and preservation of federal records which contain important financial, legal, administrative, and programmatic information about organizations, individuals, and groups.
•Evaluate existing collections of records for suitability efficiency of information retrieval and make recommendations regarding file management to improve the retrievability of information.
•Assist in records searches for litigation and subpoenas, Freedom of Information Act and Privacy Act responses, and external agency requests.
•Perform reviewing, sorting, indexing, prepping, scanning, quality control, packaging, digital conversion, and other processing of documents received in a confidential, timely, and efficient manner.
•Digitize documents using high speed scanning equipment and software to commit high-quality like-for-like images to their corresponding batches for review and digital delivery.
•Review digital indexes of documents and captured images to ensure accuracy and conformance to accepted standards of quality.
•Determine proper storage methods, identification, and locations based on environmental factors and physical capabilities of facilities.
•Provide records management disaster response support for recordkeeping emergencies.
•Protect and identify sensitive information from unauthorized disclosure according to Government regulations and guidance.
•Assist with identification of challenges and efficiencies related to job duties and suggest process improvements related to position or team.
•Other duties as assigned.
Requirements:
Education and Experience
Bachelor’s degree with 7 years of relevant experience or Master's with 5 years of relevant experience. Relevant experience includes records management, library science, document and knowledge management, archiving, creation, collection, indexing, digitizing, transportation, and storage of records. Associates degree with 13 years relevant experience or no degree with 17 years of relevant experience will also be considered.
Potential to work toward attaining certification such as Certified Records Analyst (CRA), Certified Records Manager (CRM), Information Governance Professional (IGP), Certified Information Professional (CIP), Six Sigma, Project Management Professional, or Business Analyst.
Knowledge and Skills
•Understands the basic principles, concepts, and techniques for managing records through all phases of the lifecycle.
•Resolve situations daily, utilizing problem-solving skills, and provide follow-up to both customers and management.
•Ability to perform complex professional tasks both independently and as a team and to analyze and develop innovative solutions to problems.
•Has the ability to work with broad objectives, with latitude, to determine the best way to accomplish tasks.
•Has the level of language skills, communications skills, reasoning ability, technical skills, and computer skills necessary to perform the essential functions of the position.
•Provide advice and guidance on the organization and utilization of information assets, while ensuring practices adhere to recordkeeping standards.
•Advise teams on the application of information management policies and procedures, including creation, use, retention and disposition of content.
•Respond to ad hoc queries regarding information management within standard or negotiated timelines, while adhering to best practices for service quality.
•Provide input and support in the development and maintenance of enterprise information management policies and procedures.
•Provides superior professionalism and customer service.
•Computer skills including familiarity with Microsoft Office suite and SharePoint.
•Language communication skills.
Required Screening
Drug Screen
Physical Assessment (if applicable)
Background Check (Criminal, Civil, Educational, Previous Employment, Motor Vehicle, etc.)
Physical and Working Conditions
Medium work: Work involves moving objects by exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an above-negligible amount and up to 10 pounds constantly. Physical demand requirements are in excess of those for light work.
Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it.
TFE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.