Description:
Summary
The Sr. Records and Information Management Specialist plans, organizes, and aids in the creation, use, and disposition of all Legacy Management records and information. The position ensures smooth and consistent operations in an efficient and effective manner to satisfy internal and external customer requirements.
Responsibilities
•Consult and advise staff and client on appropriate procedures and manuals governing Information and Records Management activities and responsibilities.
•Improves records and information management capabilities according to established procedures and regulations.
•Consult records custodians (owners) in the protection and preservation of federal records which contain important financial, legal, administrative, and programmatic information about organizations, individuals, and groups.
•Evaluate existing collections of records for suitability efficiency of information retrieval and make recommendations regarding file management to improve the retrievability of information.
•Manage information in the M365 environment and other content management systems, to include organizing, storing, accessing, facilitating collaboration, streamlining workflows, and ensuring compliance with information management federal requirements while supporting system administrators and business partners.
•May conduct assessments and supports audits to improve information handling.
•Interface with client organizations providing guidance and direction regarding processes and requirements for managing information.
•Researches and recommends improvement to the program based on national activities, developments, innovations, and regulations in the discipline of records and information management.
•Assist in records searches for litigation and subpoenas, Freedom of Information Act and Privacy Act responses, and external agency requests.
•Conduct business analysis to assess and map information flow to improve business activities access and utilization of information.
•Protect and identify sensitive information from unauthorized disclosure according to Government regulations and guidance.
•Assist with identification of challenges and efficiencies related to job duties and suggest process improvements related to position or team.
•Contribute and improve controlled languages and metadata schemas used in the management of electronic information within information systems.
•Other duties as assigned.
Requirements:
Education, Experience, Certification, License
•Bachelor’s degree in business, library science, scientific discipline, or related field.
•15 years of experience in records, privacy, project management, information management, and/or library science.
•Records and Information Management certification including Certified Records Analyst (CRA), Certified Records Manager (CRM), Information Governance Professional (IGP), Certified Information Professional (CIP), Six Sigma, Project Management Professional, Business Analyst, or Master of Library and Information Sciences (MLIS).
Knowledge and Skills
•Understands the advanced principles, concepts, and techniques for managing records through all phases of the lifecycle.
•Resolves situations daily, utilizing problem-solving skills, and provides follow-up to both customers and management.
•Ability to perform complex professional tasks both independently and as a team and to analyze and develop innovative solutions to problems.
•Has the ability to work with broad objectives, with latitude, to determine the best way to accomplish tasks.
•Has the level of language skills, communications skills, reasoning ability, technical skills, and computer skills necessary to perform the essential functions of the position.
•Provides advice and guidance on the organization and utilization of information assets, while ensuring practices adhere to recordkeeping standards.
•Advises teams on the application of information management policies and procedures, including creation, use, retention, and disposition of content.
•Responds to ad hoc queries regarding information management within standard or negotiated timelines, while adhering to best practices for service quality.
•Provides input and support in the development and maintenance of enterprise information management policies and procedures.
•Provides superior professionalism and customer service.
•Proficiency with Microsoft Office suite and SharePoint.
Required Screening
•Physical Assessment (if applicable)
•Background Check (Criminal, Civil, Educational, Previous Employment, etc.)
Physical and Working Conditions
Medium work: Work involves moving objects by exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or an above-negligible amount and up to 10 pounds constantly. Physical demand requirements are in excess of those for light work.
Disclaimer
This job description is intended to convey information essential to understanding the scope of the position and is not a complete list of skills, efforts, duties, responsibilities or working conditions associated with it.
TFE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.