Product Manager

Who you are - 5+ years of experience in product management, ideally in high-ownership fast-paced environments like scale-ups or startups

- Proven success in overseeing all elements of the product development lifecycle, such as user research, design, implementation and evaluation

- Speak fluent English

- Speak at least conversational French

- Have professional experience in a consumer fintech company

- Are a mobile money user in Sub-Saharan Africa

- Resonate deeply with how we do product and have experience working that way

- Are a strong communicator that can inspire and lead by influence

- Are great at coordinating across teams and excel at communicating across multiple cultures

- Have a good nose for user-focused product design and obsess over user experience

- Take ownership for outcomes and do whatever you can to make them close to inevitable

- Have strong instincts for asking questions that could move the needle

- Have the courage and persistence to replan when feedback or new information arrives

- Always listen with empathy but ruthlessly prioritize based on impact

- Are excited about travel and meet users where they are — your users will be in Senegal, Côte d’Ivoire, and other countries in Africa, and some travel will be essential

What the job involves

- Lead cross-functional teams with full ownership of their product domain

- Define product goals, metrics, and roadmaps based on user needs and mission impact

- Drive user research, especially in-market across Africa user understanding with both in-person research and data-driven perspectives

- Write clear, compelling design docs and facilitate async, fast-moving decision-making

- Over-communicate context, priorities, and decisions to ensure team alignment

- Adjust priorities quickly based on feedback, experiments, or new learnings

- Solve problems holistically, whether through product features, ops tooling or process changes

- Champion our users and hold us accountable to meeting them where they are

- Own a product or feature holistically, including any internal tooling needed to support it

- Relentlessly gather feedback (by talking to users and looking at data) to deeply understand the problem space and our users' needs

- Work from first principles to understand the user's biggest problems and then figure out how the product should work to solve those problems

- Prioritize the biggest problems blocking the product's growth and impact

- Directly manage a small product team to get the improvements into users' hands in rapid iteration cycles, gather more feedback and reach more people

The application process

- Upload a resume in English and a cover letter describing your interest in Wave and the role

Benefits

- Subsidised health insurance for you and your dependents (vary from country to country)

- 6 months fully paid parental leave and subsidized fertility assistance

- Flexible vacation, with most folks taking between 30-40 days per year

- $10,000 annual charitable donation matching

- Retirement contributions (vary from country to country)

- Yearly travel to one of our African operating countries