Product Manager

The Role

We’re hiring a Product Manager to support day-to-day execution across our product organization. This is a hands-on role — you’ll help manage roadmaps, handle customer support, run QA, maintain documentation, and ensure nothing slips through the cracks.

You’ll work across several teams, supporting both internal coordination and customer-facing tasks. You should be comfortable working in a fast-paced environment and jumping into whatever needs to be done and operating with very high urgency.

Key Responsibilities

● Collect and organize product feedback from customers and sales

● Use Productboard to track, group, and prioritize feature requests

● Maintain and support backlogs across multiple teams

● Help run team standups and keep tasks moving forward

● Act as the first line of support via in-app support chat

● Maintain and update product documentation

● Own QA for new features and data releases — validate features, report and prioritize issues

● Assist with product webinars and demos

● Join sales calls to help answer technical product questions

Requirements

● 2–5 years of experience in product management or product operations

● Experience working on technical or data products is required

● Strong organizational and communication skills

● High urgency traits

● Experience writing and executing QA test plans

● Comfortable managing multiple boards and priorities

● Familiar with Productboard, Intercom, and Linear (or similar tools)

● Willing to take on support, documentation, QA, or coordination tasks as needed

● Oil & gas experience is not required, but heavily favored

What to Expect

This is a broad role with a wide range of responsibilities. You’ll work closely with the VP of Product and cross-functional teams. You’ll be expected to manage your own work, move quickly, and help keep the business running smoothly.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

Schedule:

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Monday to Friday

Ability to Commute:

Ability to Relocate:

Work Location: Hybrid remote in Fort Worth, TX 76102