Principal System Analyst - Energy Management

Requisition Number: 26715

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

To learn more about UGI's workplace culture, sustainability efforts, and commitment to inclusivity, we invite you to visit our UGI Corporate sustainability page .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary:

The Principal System Analyst – Energy Management position serves as a strategic functional and technical leader for the operational excellence of UGI’s Energy Management Systems. These systems include vendor packaged software (i.e. GASTAR), portals (i.e Energy Management Website), and custom in-house applications (i.e. GASTAR Extended, system interfaces, user reporting) which support critical utility business processes (energy procurement & scheduling, supplier management, transportation customer programs, large customer billing, accounting). These systems serve internal UGI departments (Energy Supply, Major Accounts Sales & Billing, Rates, Engineering, Supply Accounting) and external business partners (pipelines, energy suppliers, transportation customers).

The job position requires business and technical expertise to oversee implementation of solutions that support Company service offerings, improve efficiencies of existing processes, and satisfy needs for new strategic opportunities. Business initiatives are rooted with the Company’s service tariffs which are subject to periodic review and updates with varying requirements for reporting and functional implementation within compressed timelines, requiring rapid response.

This position requires directing internal UGI staff and vendor resources to implement efficient SOX compliant business solutions which support ultra-high service level availability, including critical day support which may include off-hour time periods.

- This position is hybrid, not remote.

Duties and Responsibilities:

- System Analysis: process re-engineering for workflow optimization; system requirements definition to include user story frameworks; gap and cost/benefit analysis

- Application Development: architect of scalable software solutions; programming for in-house custom interactive applications, interfaces and reports, including considerations for user experience optimization

- System Administration: oversee vendor bug reporting, system troubleshooting, problem resolution, release change management, and security administration

- Project Management: manage activities for medium to large sized projects that follow an agile methodology: project scoping, task tracking, resource allocation, testing, training, and rollout; project task coordination with the company’s IT departments

- Business Support: assist business teams in activities to support energy supplier administration, rate making, and ad-hoc reporting for department users and management; develop training documentation and facilitate training deployment for new functionality, new users, and refresher training; guidance and ongoing education for the Energy Management Systems team

- Leadership: manage vendor partnerships; drive stakeholder engagement; prioritize and monitor work assignments of the Energy Management Systems support team

Knowledge, Skills and Abilities:

- System Analysis & Design – skilled in translating business needs into technical solutions for existing and new business processes

- Technical Skillset – working experiences performing programming, office automation, report writing, and portal administration

- Technical Tools – proficient in use of SQL; intermediate experience with Microsoft .NET (VB.NET, C#, ASP.NET Core, Web API), HTML, JavaScript; exposure to low code development platforms (i.e. OutSystems)

- Databases – proficient in data modeling; exposure to Oracle PL/SQL, SQL Server

- Training Skillsets – working experiences in training material development and training facilitation

- Business Acumen – ability to quickly comprehend the utility energy business in areas of Rate Tariffs, Gas & Electric Supply Practices, Accounting and Billing; including external supplier (NGS, EGS) management

Education and Experience Required:

- Bachelor’s degree in business information systems, System Engineering or related field and complimented by minor or strong knowledge in Business, Statistics, Accounting, and/or Economics preferred.

- 5+ years of related System and Technology experience with proven track record of administering mission-critical systems; managing projects having rapid response development cycles; and leading system support teams preferred.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.