Power Quality Specialist

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve. Together, we are powering the growth and success of our community progress every day!

Deadline to apply: August 15, 2025

Pay Grade

15

Position Summary

A career in Power Quality is for those inquisitive problem-solving individuals seeking to work in a high-performing, high-energy environment. Where our one-of-a-kind services are accomplished with exceptional focus, critical thinking, a high level of accountability, and succinct communication to the customers we serve. A Power Quality Specialist acts as a technical liaison for all CPS Energy customers ranging from residential to the largest consumers that including Commercial, Industrial, Governmental, and Manufacturing. The PQ specialist engages in a large variety of tasks that include electrical investigations, load profiling, Infrared Inspections, Customer site analysis, and technical solutions recommendations. Come join a team that is dedicated to Community, Customer Service, and Safety.

Tasks and Responsibilities

- Ensures all distribution level voltages are within prescribed guidelines set forth by the Public Utility Commission of Texas. This includes the point of demarcation or where the customer's electrical system connects to the Utility’s. Through analysis and monitoring system level voltage by leveraging the AMI meter dashboard.

- Directs testing activities throughout the power delivery process from Generation to final customer on the electrical distribution system.

- Monitors performance of voltage control systems to ensure effectiveness, efficiency, and compliance with PUC guidelines. Responsible for troubleshooting and creating a solution in the event of voltage deviation from PUCT Standard.

- Oversees work activities of cross-functional resources engaged in remediation of power quality issues. Including directing field crews to perform corrective maintenance on distribution automation devices.

- Assists in the analysis of power quality monitoring results and provides feedback (reporting) and interpretation (knowledge transfer) to management, staff, and customers. Creating reporting that includes layman verbiage for easy dissemination.

- Communicates power quality information to all relevant organizational departments, outside vendors, or contractors.

- Assists manager with Account Management and Customer Service departments to define client requirements and expectations.

- Monitors distribution equipment sensors and indicators to detect evidence of operating problems.

- Creates and implements inspection and testing criteria or procedures for Distribution Automation devices, including voltage regulators and distributive energy resources such as Solar, Energy storage batteries, or Electric Vehicles.

- Investigate and recommend corrections for Radio Frequency Interference complaints affecting customers (FCC regulation)

- Investigate power quality issues internally and externally at customer locations ranging from residential to Large-scale users such as Manufacturing plants.

- Directs power quality improvement plans and measurement strategies.

- Documents testing procedures, methodologies, or criteria for ensuring CPS Energy meets PUCT standards for voltage delivery.

- Responsible for running reporting features of PQ View software for daily PQ analytics.

- Perform Infrared Inspections at customers' locations to determine possible component failures before they occur. Leveraging infrared cameras and thermographic training. Create detailed reporting for the customer summarizing the findings.

- Identifies critical points in the distribution system and specifies voltage sampling procedures to be used at these points.

- Adjusts controls to regulate the efficient flow of power between substations and customer service points.

- Communicates with systems operators to regulate and coordinate line voltages of the distribution system.

- Performs other duties as assigned.

Minimum Skills

Minimum Knowledge and Abilities

Extensive electrical distribution and power systems experience working in an energized environment both primary and secondary voltages ranging from 34.5Kv to 120V.

Extensive Experience in using testing equipment to include multimeter for testing voltage and current safely in an energized environment below 600 volts.

Ability to obtain Certified Power Quality Professional within 2 years of accepting job.

Ability to obtain IR Thermographer Level I certification within 2 years of accepting job.

Ability to obtain TVIRFI certification within 2 years of accepting job.

Prof in MS Office, SAP, OMS, GIS & PI. Eff oral & written comm skills relative to position. Able to persuade others to see his or her pt of vw. Presents inform in a logical manner that addr the cust or other audiences’ interests concerns & needs.

A valid Texas driver’s license with a history of safe driving record in accordance with CPS Energy policies, procedures, safety standards and applicable laws and regulations.

Ability to work overtime, including weekends and call duty.

Ability to perform technical mathematical functions.

Ability to read, write, and understand technical instructions.

Ability to climb ladders and work in high elevations.

Ability to work with energized circuitry and in close proximity of energized high voltage substations, switch yards, and power plants.

Ability to work with minimum direct supervision allocates time and attention based on what is the most important to achieve key goals and objectives; approaches work in an organized and systematic manner.

Project management that includes effectively managing tasks informing interested parties on project milestones. Keeping staff in the loop on project status and any hurdles that may derail the project time lines.

When required redirect project assets to keep in moving to achieve desired results. Elevates project status to leadership when appropriate or when assistance is required.

Ability to distinguish colors to identify wires and/or components.

Ability to initiate work activities & research tech data to assist in defining requirements & resources needed to implement new ideas; approaches innovation with a practical, task-oriented mindset; converts ideas from gen concepts into actionable plans.

Acts on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked.

Preferred Qualifications

- Associate degree in Electrical Technology

- IR Thermographer Level II certification

- Certified Energy Manager CEM (AEE Certification)

Competencies

Demonstrating Initiative

Communicates Effectively

Serving Customers

Resolving Conflict

Displaying Technical Expertise

Delivering High Quality Work

Minimum Education

Technical College degree in Electrical Field or Electric distribution experience or in lieu of degree

Required Certifications

Working Environment

Indoor and outdoor work, walking, standing, sitting, hearing, bending, crouching. Employee may be subject to extreme noise, extreme temperatures, electrically energized environments and hazardous conditions.

Use of personal computing equipment, telephone, multi-functioning printer and calculator.

Use of power measurement and infrared equipment.

Ability to travel to and from client meetings, training sessions and other business related events. After hours work may be required.

Physical Demands

Exerting up to 30 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.