Bozeman Hot Springs Campground and RV Park

Pool Supervisor

LocationBozeman, MT
Job TypeFull-time
Salary$47,840-$52,000

About This Job


About Us:

The Bozeman Hot Springs is a premier destination for relaxation, wellness, and natural beauty. Our team works hard to maintain a safe, serene, and clean environment for our guests to enjoy. We are currently seeking a motivated and responsible Pool Rover Supervisor to lead our team of Pool Rovers in maintaining safety, cleanliness, and outstanding guest service across the facility.


Position Summary:

The Pool Rover Supervisor oversees the day-to-day operations of the Pool Rovers—key team members who ensure the safety, cleanliness, and smooth operation of the hot springs area. This role includes staff coordination, incident response support, real-time problem-solving, training oversight, and serving as a critical communication link between rovers, management, and other departments.


Key Responsibilities:

Supervise and support Pool Rover staff during operating hours
Serve as the primary communication link between Pool Rovers, Hospitality Director and other Supervisors.
Respond to and help manage medical incidents, guest disturbances, or facility concerns
Ensure Rovers are properly enforcing facility rules and promoting guest safety
Monitor outdoor facility conditions (including crowd control, furniture arrangement, and patio cleanliness)
Oversee the hourly recording of pool temperatures and ensure proper adjustments are made when necessary
Support towel service operations: stocking, collecting, and coordinating towel runs
Maintain a visible presence across pool and locker room areas to ensure standards are met
Assist in training and onboarding of new Rover staff
Ensure staff adhere to uniform and appearance policies
Document and report issues, incidents, and safety concerns in a timely manner
Lead by example, upholding and reinforcing the right to refuse service to belligerent or intoxicated guests


Qualifications:

1–2 years of supervisory or lead experience in a hospitality, pool, spa, or wellness setting preferred
Strong communication, leadership, and decision-making skills
Comfortable working outdoors in variable weather conditions
Must be able to walk and stand for long periods
Working knowledge of safety protocols and customer service standards
Ability to stay calm in high-pressure situations and resolve issues with professionalism
CPR/First Aid certification preferred (or willingness to obtain upon hire)
Availability for weekends, evenings, and holidays


Perks & Benefits:

Complimentary hot springs access
Staff discounts
Health benefits (if applicable)
Opportunity for leadership development and internal growth

Help lead a team that keeps our hot springs beautiful, safe, and welcoming. Apply today to become a part of our growing team.


Job Type: Full-time


Pay: $23.00 - $25.00 per hour


Expected hours: 36 – 40 per week


Benefits:

Employee discount
Health insurance
Paid time off


Schedule:

8 hour shift
Evening shift


Ability to Commute:

Bozeman, MT 59718 (Required)


Work Location: In person

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