Position Summary
The Physical Security Program Administrator is responsible for helping to manage and enhance the physical security posture of NBU’s facilities, infrastructure, and personnel. The Physical Security Program Administrator provides administration and oversight of contracted law enforcement and armed security services of NBU property and facilities. This role is also responsible for helping in the development, implementation, and management of comprehensive physical security policies and programs to ensure the safety of personnel, property, and assets.
Essential Duties & Responsibilities
- Administration of the current NBPD and Sheriff’s Office schedule, payroll, and contract
- Administration for RFP and contract management of security firm
- Direct administration of Level 3 armed security contractors, including interviewing prospective Level 3 employees and assisting in their hiring
- Serve as point of contact/liaison with Control Center (with support from Security Manager)
- Conduct vendor escorts at facilities as necessary for repairs/upgrades (especially substations)
- Annual review of policies, assist with policy creation and/or updating
- Maintain security presence and liaison with office facilities and manned NBU facilities to assist Security Manager as necessary
- Ensure consistency in emergency management protocols (in collaboration with Safety)
- Internal security related education and new hire orientation (in collaboration with Safety)
- Assist with overwatch (monitor cameras and alarms/events as necessary)
- Assist PMO and project managers to ensure effective security at new facilities
- Direct and assist with physical security at headquarters and new facilities coming on line
- Reports security violations and equipment failures and other security or safety-related situations to the supervisor.
- Escort duties of terminated employees
This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
Knowledge, Skills And Abilities
- Knowledge of security investigation methods
- Knowledge of card access systems
- Knowledge of alarm systems
- Knowledge of security camera operation (CCTV)
- Knowledge of departmental security policies and all NBU post orders, including having acknowledged understanding of such policies and orders
- Knowledge of NBU's safety and environmental policies, practices, and procedures
- Skill in reading, interpreting, and understanding diagrams and maps
- Skill in training others and communicating complex information to less experienced personnel
- Skill in influencing others
- Basic skill level in incident reporting software
- Basic skill level in office productivity applications (such as e-mail, word processing, spreadsheets, etc.)
- Ability to remain alert and attentive to job requirements and co-workers
- Ability to administer emergency care under high-stress conditions
- Ability to balance and manage competing high priority work demands
- Ability to work efficiently and independently with minimal supervision
- Hybrid of office-based work and on-site facility visits across the service territory.
- May involve after-hours support in case of security incidents or emergencies.
- Some work hours are spent in a rugged outdoor environment including traversing rugged natural terrain involving significant distances
- Work may involve weekends, holidays, and non-standard hours
- Work may involve call-out
- Work involves exposure to noise
- Work requires the use of protective equipment
- Work involves exposure to various and sometimes extreme weather conditions
- Work involves exposure to natural hazards such as fire ants, snakes, wasps, and other stinging insects and other wildlife
- Work requires a response time within 45 minutes to the designated service area
- Work requires passing a criminal background check
- Ability to sit, stand, and walk for extended periods, including walking across uneven terrain at utility sites such as substations or treatment plants.
- Regularly required to climb stairs, stoop, kneel, crouch, or crawl during site inspections or while accessing security equipment installations. All types of body positions are assumed to varying degrees.
- Work may occur on concrete or in tall grass, mud, and water and occasionally on all types of surfaces and terrain, including rough terrain, rock or uneven ground, or areas presenting obstacles such as trees and bushes with garbage and debris.
- Ability to operate a motor vehicle and travel to multiple facilities across the utility’s service area.
- Vision abilities required include close vision, distance vision, color vision, and the ability to adjust focus (e.g., for reviewing surveillance footage, monitoring screens, or reading detailed security schematics).
- Ability to respond to emergency situations, which may involve rapid movement, situational awareness, and coordination with response teams.
- May require work outdoors in various weather conditions and in proximity to energized electrical or mechanical equipment (with appropriate safety training and PPE).
- Maintain regular attendance; leave schedule should be managed so as to not interfere with ability to accomplish tasks, including special projects and assignments with deadlines or negatively affect direct reports' ability to do their jobs when applicable
- Adhere to NBU safety guidelines and practices at all times and in all situations
- Maintain a clean and safe work area, office, field site and vehicle as applicable
- Maintain strict confidentiality of business, employee and customer information in written and oral communications and safeguard sensitive documents
- Develop & maintain effective customer service skills for communications with co-workers, customers and the public in general
- Adhere to NBU policies and procedures
- Exemplifies NBU Core Values of Stewardship, Team, Integrity, Culture, and Safety
- Participate in and support initiatives to reach annual NBU Performance Measures