P&C Area Supervisor

Field Service

Indianapolis, IN

ID: 4562-967

Full-Time/Regular

Job Title:

P&C Area Supervisor

Reports To:

P&C Operations Manager

Job Summary

Responsible for customer relations and contract oversight for the customers assigned to them by the P&C Operations Manager:

Essential Duties And Responsibilities

- Act as a single point of contact with the customers representatives as necessary to maintain customer relations.

- Scheduling and coordination of the day-to-day activities being performed for their customers at all project locations.

- Become familiar with all customer policies and procedures and making sure that information is effectively communicated to all team members working in the area.

- Attend customer safety, planning, and business review meetings as required.

- Develop or review job cost estimates and proposals.

- Review Time & Material reports regularly to monitor financial health of the project and ensure timely invoicing of projects.

- Communicate potential schedule or cost overruns to the Operations Manager as well as develop or review change orders as necessary.

- Constantly explore new business or customer opportunities in their area.

- Lead projects as necessary.

- Must be willing to travel overnight as needed to fulfill job responsibilities.

- The above list of duties is not to be construed as an exhaustive list; other duties logically associated with the position may be assigned.

Direct Supervision Duties And Responsibilities

- Counsel, mentor, and train team members as well as assisting with formulating a career development plan for their direct reports.

- Completing performance reviews and assessments.

- Review and approve timesheet and expense entries for team members assigned to or working in their area.

- Become familiar with all Premier Power policies and procedures and ensuring that team members are adhering to them.

- Attend meetings and training as necessary to fulfill their role as a supervisor.

- Perform site visits and job safety audits.

- Provide technical support and assistance for team members assigned to or working in their area.

- Foster teamwork by encouraging cross training leveraging the strengths of team members.

Knowledge, Skills, And Abilities

- Knowledge of industry testing and safety standards such as NFPA including OSHA compliance standards, federal, state, and local safety laws and DOT rules and regulations.

- Extensive knowledge regarding protection and control commissioning in substations.

- Ability to work in a fast-paced environment and adapt to change.

- Analyze complex technical situations to direct team and solve customer challenges.

- Requires a high degree of communication, supervisory, organizational, and good management skills.

- Ability to multitask, prioritize and work well under pressure to meet goals and deadlines.

- Ability to work independently while utilizing excellent judgement.

- Ability to work on a computer and have a strong skillset in Microsoft Office Suite, email, internet, data entry and other essential software programs as they are introduced.

- Able to follow company safety rules, practices, and policies.

Work Environment

- Work in close, but safe, proximity to live electrical substations.

- Able to work flexible hours including overtime, nights, weekends, and some holidays.

- Able to work overnight, multi-day and out-of-town projects.

- Must be willing to take calls, give technical advice and schedule workforce outside of the normal workday.

- Standing, climbing, walking, lifting, carrying, and grasping are all required.

Education And Work Experience

- Meets one of the following education and experience requirements:

- Associates technical degree or equivalent military training such as Army Prime Power or Naval Nuclear Power fields with minimum of 3 years of P&C, project management, substation commissioning or related experience.

- NETA Level III or IV certification with a minimum of 10 years of P&C, project management, substation commissioning, or related experience.

- Able to provide evidence of successful execution of numerous P&C commissioning projects, preferably as a lead.

- Minimum of 1 year of experience leading a division, small team, or major project including supervision of direct reports.

- Familiar with protection relay schemes, P&C commissioning, and relay testing.

- Ability to use a variety of relay test sets and automated relay testing software.

- Strong understanding of network communications including TCP/IP, DNP, Modbus and media structures such as Ethernet and Serial over copper, fiber optics, telephone or wireless systems and powerline carrier systems.

- Familiar with construction and apparatus testing standards and procedures. NETA III or IV certification is a plus.

- Familiar with NERC Standards and CIP policies and procedures and required compliance documentation.

- Strong working knowledge with common software such as Microsoft Word, Excel, and Outlook. Experience with project management software is a plus.

- Strong working knowledge with common electrical industry software applications from industry manufacturers such as SEL, GE, Cooper, Novatech, ABB, Siemens, etc.

- Must show the ability to effectively communicate both written and verbally with customers and other team members.

- Demonstrates organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.

- Demonstrates the responsibility required to maintain a professional appearance as well as keeping tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

Other Requirements

- Must be able to pass a pre-employment criminal background check, education verification, motor vehicle report, an approved hair and urine drug screen, as well as periodic, unannounced random testing.

- Must have a valid driver’s license.

- Must be able to lift and maneuver at least 50 lbs.

- Must be willing to obtain a company paid TWIC, OSHA 10 hour, NFPA 70-E, and CPR training.

Employer Rights

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

To learn more about Premier Power Maintenance, please visit our website at www.premierpowermaintenance.com.

Premier Power Maintenance is an EEO/AA employer who values and embraces workplace diversity. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability and/or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Premier Power Maintenance (PPM) does not accept unsolicited resumes from staffing agencies or recruiters.  To conduct business with PPM, a Master Services Agreement (MSA) must be implemented and confirmed by the company, prior to any submissions.  If PPM receives a resume/candidate from a staffing agency or recruiter without a current MSA in place, PPM reserves the right to hire that individual without any legal or financial obligation to a staffing agency or recruiter.

Revised: 8/1/2025