Parts Specialist

Overview:

Stewart & Stevenson Power Products is Now Hiring a Parts Specialist 6565 Hanover Rd. NW, Albuquerque, NM 87121. Sell spare and replacement parts and equipment in repair shop or parts store for multiple product lines.

Responsibilities:

- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices.

- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

- Receive and fill telephone orders for parts.

- Fill customer orders from stock.

- Prepare sales slips or sales contracts.

- Receive payment or obtain credit authorization.

- Take inventory of stock.

- Advise customers on substitution or modification of parts when identical replacements are not available.

- Examine returned parts for defects, and exchange defective parts or refund money.

- Mark and store parts in stockrooms according to prearranged systems.

- Discuss use and features of various parts, based on knowledge of machines or equipment.

- Demonstrate equipment to customers and explain functioning of equipment.

- Place new merchandise on display.

- Measure parts, using precision measuring instruments, in order to determine whether similar parts may be machined to required sizes.

- Repair parts or equipment.

- Calculate and provide sales quotes to customers on multi-part orders.

Qualifications:

- Ability to perform work accurately and thoroughly.

- Ability to communicate in writing clearly and concisely.

- Ability to communicate effectively with others using the spoken word.

- Ability to take care of the customers’ needs while following company procedures.

Computer Skills:

- Proficient in Microsoft Office applications (Word, Excel, Outlook). Oracle experience preferred.

Education/Experience:

- High School Graduate or General Education Degree (GED) and two to four years related experience.

Physical Conditions & Requirements:

- Parts department environment. Parts storage area may not be air conditioned.