Westinghouse Electric Company, LLC

Outage Support Services Invoicing Lead

LocationMadison, PA
Job TypeFull-time

About This Job

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.


As an OSS Invoicing Lead, you will be responsible for for end-to-end management of the invoicing, cost-validation and cost controls functions supporting 75+ customer sites that encompass up to 5,000 resources performing outage maintenance activities and bill costs on a weekly basis. This role manages and Invoicing Lead and Invoicing Specialist team, drives continuous process improvement activities, and acts as the subject matter expert for the Outage Maintenance Bid to Bank workflow. The Manager partners closely with business operations leadership and shared service functions to optimize cash flow, enhance customer experience, and ensure accurate billing and accounts receivable management.


You will report to the Director of AOMS Transformation and will be based out of our Waltz Mill facility in Madison, PA.



Key Responsibilities:

Directly manage and invoicing lead and invoicing specialist team (4-5 full time employees, plus outage surge contractors)

Coach, mentor, and hold the team accountable for individual and collective performance
Plan resource staffing for seasonal outages and ongoing maintenance within budget
Champion Lean initiatives to streamline invoicing and cost-validation workflows
Identify root-cause issues, design standard procedures, and monitor efficiency gains (e.g. invoice cycle time, first pass accuracy)
Own and optimize the SAP Bid to Bank workflow, ensuring seamless handoff from cost capture to invoicing
Train cross-functional teams on Bid to Bank best practices and system updates
Serve as primary liaison to Finance, Accounting, IT, Procurement, and other Business Support functions
Collaborate with Business Operations leadership to align invoicing process with strategic cash-flow and customer experience objectives
Lead organization-wide change initiatives (e.g. digital invoicing roll-outs, AR automation) that drive measurable improvements in DSO and satisfaction scores
Oversee end-to-end invoicing and cost-validation activities for 75+ sites, ensuring completeness and compliance with contractual terms
Approve complex or high-value invoices and validate cost allocations prior to billing
Provide second-tier support for site level escalations on cost discrepancies, billing disputes, reporting errors, and AR inquiries
Partner with Account Executives, Legal and Contract teams to resolve disputes and enforce audit requirements
Define and track key performance indicators (KPIs) such as invoice accuracy rate, billing cycle time, AR aging, and cash-collection effectiveness
Deliver regular dashboards and executive summaries to senior leadership
Work with Finance, Treasury & Billing teams to develop and execute collections strategies, improve cash application and reduce DSO
Forecast monthly billing and cash flow impacts, identifying risks and mitigation plans
Ensure adherence to internal controls, SOX requirements, and external audit standards
Coordinate with internal audit and external auditors on invoicing and AR processes
Support ad-hoc special projects and senior leadership initiatives
Remain current on industry best practices and regulatory changes affecting invoicing and revenue recognition


Qualifications:

BA/BS in Business, Finance, Accounting, Operations Management

5+ years of invoicing, accounts receivable, financial operations, or related roles
CMA, Lean Six Sigma Green Belt (or higher)
Expert proficiency in SAP (Bid to Bank, FI-AR, SD modules), BI/Reporting tools (e.g. PowerBI, Tableau)


Why Westinghouse?

Westinghouse offers competitive benefits to all our employees around the globe to keep them healthy and enhance their well-being. In the U.S. the following are representative of what we offer:

Competitive Salary
Comprehensive Health, Wellness and Income Protection Benefits
Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members
401(k) Savings Plan with Company Match
Paid Vacations and Holidays
Opportunities for Flexible Work Arrangements
Educational Reimbursement Program
Employee Referral Program

Westinghouse Electric Company is the global nuclear energy industry’s first choice for safe, clean, and efficient energy solutions. We enable our delivery of this vision by living our value system:

Safety and Quality
Integrity and Trust
Customer Focus and Innovation
Speed and Passion to Win
Teamwork and Accountability

While our Global Headquarters are located in Cranberry Township, PA, we have over 9,000 employees working at locations in 19 different countries. You can learn more by visiting http://www.westinghousenuclear.com.

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities


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