Operations Analyst

POSITION: OPERATIONS ANALYST

REPORTS TO: TEAM LEAD, OPERATIONS

Position Purpose:

Summitt Energy is actively seeking an Operations Analyst to join our growing team. The Operations Analyst is responsible for the natural gas, electricity and Home Services enrollment and billing process, with various utilities across the US, and Canada. In addition, this role is responsible for analyzing customer data, and providing detailed tracking and submission results reports on a regular basis, as well as taking an active role in process improvement. As part of the operations team, the Operations Analyst will contribute to corporate and departmental projects as required, or requested, and play an active role in contributing to the Operations department’s achievement of goals and metrics.

Overall Accountabilities

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Customer Accounts Administration:

Reporting & Analysis:

System Operational Activity:

Communication:

KEY EXTERNAL CONTACTS:

KEY INTERNAL CONTACTS:

Education, Experience, Skills & Capabilities

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Summitt Energy is committed to fostering an inclusive and accessible environment. We welcome and encourage applications from individuals with disabilities. Accommodation is available upon request for candidates participating in all aspects of the selection process. As an equal opportunity employer, we invite applications from all interested parties. We appreciate your interest in Summitt Energy; however, only those selected for an interview will be contacted.