Operations Analyst

Job Summary:

Primarily responsible for the management of assigned customer accounts. This is comprised of receiving, processing (end-to-end), and scheduling of customer orders. The role requires daily communication with customers, storage/loading terminals, and transportation providers. Excellent customer service, communication, and issue resolution skills are a must. There may be an occasional need for after-hours communications with terminals and/or customers.

Description of duties and responsibilities:

- Ensure delivery of excellent customer service through timely and accurate processing orders, communication and coordination with other department to resolve inquiries.

- Build and maintain customer loyalty by providing prompt friendly service.

- Computes correct item #, quantity, price and any appropriate discounts.

- Checks customer account for credit and outstanding payments.

- Support the sales team in a variety of administrative tasks as required.

- Review daily/weekly for open orders and forecasts.

- Files copies of all orders documents received.

- Bill and submit invoices in a timely manner.

- Review blend schedule and plan raw material delivery accordingly

- Perform monthly closing process required by company

- Additional duties as assigned

Education and Experience Requirements:

- A bachelor’s degree.

- 2-5 years of experience in logistics environment.

- Excellent communication skills in English (written and verbal) and fluent Korean is preferred; bilingual proficiency preferred.

- Team oriented.

- Excellent communication and customer service skills.

- Excellent resolution skills.

- Ability to handle multiple projects simultaneously.

- High energy and performance level.

- Ability to handle fast-paced environment.

- Critical, time sensitive decision making that impact daily operations.

- Proactive mentality

- Working knowledge of Microsoft Office, SAP – Excellent computer skills.

Competencies:

- Interpersonal Effectiveness

- Initiative

- Value Creation

To be considered

In order to be considered for this position you must complete the entire application process, which includes answering all prescreening questions.

Candidates for regular U.S. positions must be a U.S. citizen or national, or an alien admitted as permanent resident, refugee, asylee or temporary resident under 8 U.S.C. 1160(a) or 1255(a)(1). Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

About the Job

We anticipate the application window for this opening will close on – August 15th, 2025

Our company values and Philosophies:

Change:

SK is in pursuit of radical changes that will reconstruct the frames of its business models, organizations, and culture. We aim for changes that will be embraced by all of our employees and management. We dream of changes that will move us toward a promising future. SK will strive to continuously create and spread greater happiness in society through ideas and actions that befit the new era.

Challenge:

SK is achieving growth and progress through innovations in its business model and organizational culture, enhancing its competiveness in the areas of: Energy & Chemicals; Information, Telecommunication & Semiconductor; and Marketing & Service. In addition, we create a wider range of value through globalization, based on our innovating spirit and the development of new growth engines.

Happiness:

SK promises a better tomorrow. By taking “happiness” as a value to pursue in our corporate management, we have carried out a broad array of social contribution activities. This includes establishing social enterprises and activating a social enterprise ecosystem. Going forward, we will continue to create and spread happiness in our society with fresh and creative ideas and initiatives.

SK Enmove Americas Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. In addition, SK Enmove Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which it has facilities. This Equal Opportunity Employer policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.