National Vacuum Equipment

Warehouse / Sales Support

LocationMansfield, TX
Job TypeFull-time

About This Job

National Vacuum Equipment is now part of the Atlas Copco Group!!

BIG COMPANY BENEFITS - SMALL COMPANY WORK ENVIORONMENT


Building exceptional equipment. Building exciting futures.

In addition to leading regional compensation we offer the following benefits:

· Health (three medical plans to choose from), vision, and dental insurance effective less than a month after you start work!

· Paid holidays, vacation, and sick time - 15 vacation days and 13 holidays in your first full year!

· 401k Retirement Program - up to 6% Company match!

· Employer paid life insurance, short-term disability, and long-term disability


Job Description


Shipping: (60%)

Manage UPS, FedEx and freight shipments and documents accurately
Ensure product is pulled, packed and shipped to proper location
Handle issues arising in shipping product and resolve customer


Receiving: (15%)

Handle issues arising in receiving product
Help to receive in parts/products, unpack, put in proper location and check in
Responsible for warehouse organization and cleanliness


Sales Support: (25%)

Provide support to Sales Representatives
Communicate with Sales and Sales Support team on customer or product related issues and concerns
Provide the correct delivery information and continue communication to related sales support team
Effectively respond to customer and prospect queries
Troubleshoot assistance for customer orders, account statuses and relevant problems
Assist in entering orders
Assist customers that come to warehouse to pick up orders


Experience requirements

Minimum 2 years experience in warehouse shipping/receiving
Experience with UPS order processing in the UPS WorldShip application
Experience creating online bill of ladings for freight carriers
At least 2 year of direct customer service experience
At least 2 year of ERP experience desirable


Educational requirements

High School Diploma, GED, or equivalent preferred
Some college coursework preferred


Additional requirements

Experience operating forklifts within a warehouse environment required, Forklift certified a plus
Must be able to lift up to 50 pounds multiple times per day
Must be a self-starter with excellent organizational, interpersonal, and verbal and written communication skills
Ability to work in a fast-paced environment and resistant to stress.
Strong team player as well as ability to work independently
Basic PC knowledge; Microsoft Office, including Excel and Word
Ability to follow procedures, best practices and report unsafe and unprofessional behavior


Must have reliable transportation

National Vacuum Equipment is an Equal Opportunity Employer


www.NatVac.com


Job Type: Full-time


Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance


Schedule:

Day shift
Monday to Friday


Experience:

warehouse: 2 years (Required)
customer service: 2 years (Required)


License/Certification:


driver license (Required)


Ability to Commute:

Mansfield, TX 76063 (Preferred)


Work Location: In person


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