Midwest Hose & Specialty

Warehouse Counter Sales

LocationOklahoma City, OK
Job TypeFull-time
Salary$39,520-$52,000

About This Job


Summary of Position:

This position receives inbound phone calls and walk-in customer inquiries; documenting accounts and submitting orders in a professional manner. Work independently with limited or no supervision at times, have a solid understanding of basic computer tasks including typing. This role demands strong communication skills, both verbal and written.


Roles and Responsibilities:

Assist telephone and walk-in customers
Understanding and utilizing catalog to assist customers in part selection
Initiating customer orders and counter orders through ERP
Cash, credit, and check processing
Supporting Hose Technicians as needed to fulfill orders
Various inventory control tasks including paperwork and computer driven transactions
Identify customer needs
Meet and/or exceed monthly customer experience goals
Navigate through multiple computer programs with speed and accuracy
Work with customers to resolve all inquiries
Display good work ethic
Maintain professionalism in the work place
Perform any other assigned proprietary duties


Pay:


Based on Experience


Qualifications and Requirements:

Excellent verbal and written communication skills
Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
Must be able to type more than 50 WPM (will complete short typing test upon onsite interview)
Compassionate and patient customer service skills
High attention to detail
Active listening skills
Prolonged standing, walking, stooping, bending, lifting – 100% daily (subject to change daily)
Assist in lifting, pushing, and/or pulling up to 50 lbs. in adherence with Midwest Hose Safety Standards
Ability to learn and think quickly
Energetic, outgoing, and positive attitude
Good organization skills
Reliable and dependable
Team-player
Ability to prioritize and mange time
Regularly required to talk and listen; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms
Must be able to meet the physical demands typical in a warehouse environment including but not limited to grasping and fine manipulations with hands, reaching, squatting, climbing, activities working around moving machinery, exposure to marked changes in temperature and humidity, exposure to light dust and fumes.
Commitment to work additional hours as needed


Education and Experience:

High School diploma or GED (required)
Customer service experience (highly preferred but not required)
Prior hose and fitting industry experience (a huge plus)


About Us:

Midwest Hose is one of the largest hose and fitting wholesale distributors in North America. Since opening our doors in 1983, we’ve steadily grown and continue to build a loyal customer base – proof of our enthusiasm for the future! At Midwest Hose & Specialty, we believe our employees are the fuel that drives our business, and we treat each person with the respect and value they deserve.

We pride ourselves on offering a premier benefits package that includes:

Very competitive compensation
401(k) plan with company match
Health and dental insurance plans with company contributions
Basic life and AD&D insurance
Paid holidays
3 weeks (120 hours) of Paid Time Off (PTO) accrual within the first year
Great work/life balance
Casual dress environment
Career longevity
Professional growth opportunities
Parental leave


Additional Information:

As part of our commitment to a safe and productive workplace, all offers of employment are contingent upon the successful completion of a background check and drug screen.

If you want to be part of a growing company and believe that Midwest Hose & Specialty is the place for you to build your career, apply today!

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