Natural Gas Service Technician (Journeyman/Advanced Step)

Midwest Natural Gas, Inc.

Service Technician – Full Time

235 Black River Ave, Westby, WI 54667

Midwest Natural Gas, Inc. is seeking a full-time Service Technician to join our team in the Independence, WI service territory. This position plays a critical role in the safe, reliable operation of our natural gas distribution system while delivering high-quality service to our customers.

Primary Duties & Responsibilities

- Install, relocate, replace, maintain, and repair natural gas lines and related facilities.

- Read, set, remove, and maintain gas meters.

- Perform pipeline patrols, leak surveys, inspections, and facility maintenance in accordance with company procedures.

- Locate and mark underground facilities per the Company Damage Prevention Program and One-Call requirements.

- Inspect and oversee construction and maintenance activities performed by contractors and third parties.

- Participate in emergency response activities, including after-hours callouts.

- Perform mapping, recordkeeping, documentation, and data entry in compliance with company policies.

- Identify, report, and correct safety and environmental concerns.

- Ensure all work is performed in compliance with company standards, safety rules, regulatory requirements, and tariffs.

- Demonstrate a commitment to operational excellence and continuous improvement.

- Perform other duties as assigned.

Required Qualifications

- High School Diploma or GED.

- Strong verbal and written communication skills.

- Ability to work independently as well as part of a team.

- Customer-focused mindset.

- Ability to prioritize tasks, follow procedures, and maintain attention to detail.

- Basic computer and math skills.

- Ability to work outdoors in extreme weather conditions.

- Must possess and maintain a valid Class D driver’s license with a driving record acceptable to the Company and its insurers.

- Ability to achieve and maintain required Operator Qualifications (OQ) and job progression requirements.

- Willingness to carry a company-provided cell phone and respond during both working and non-working hours.

- Available and willing to travel and support other service territories on short notice.

- Must live in or be willing to relocate within the Independence service territory.

- Position is safety-sensitive and subject to DOT drug and alcohol testing.

Preferred Experience & Skills

- Experience in underground utility locating.

- Strong mechanical aptitude.

- Knowledge of natural gas distribution systems, regulators, relief valves, and meter sets.

- Experience working with high- and low-pressure gas systems.

- Ability to read and interpret maps, blueprints, and diagrams.

- Experience operating heavy equipment.

- Commercial Driver’s License (CDL), minimum Class B (preferred but not required)

Job Type: Full-time

Pay: $32.41 - $46.30 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

Application Question(s):

- Are you willing to participate in a rotational on-call schedule which may include holiday coverage?

License/Certification:

- Class D drivers license or CDL (Required)

Work Location: In person