Mgr, Field Ops

Company Overview

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

- Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.

- Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed.

- Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Summary

Spire is seeking Manager of Field Operations to support the St. Joseph, Warrensburg and surrounding regional areas. This position will be responsible for assisting the Directors of Field Operations in overseeing and coordinating various field operations work including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating the daily operation of the region.

Duties and Responsibilities

- Evaluate the region’s work load efficiency in several key categories and oversee efforts to maximize efficiency and minimize overtime

- Track the productivity of each employee in the region to validate that departmental benchmark standards are being met

- Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.

- Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements pertaining to pipeline construction/service to assure continual company compliance, is an advocate for damage prevention and distribution system integrity.

- Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc. Working knowledge of mobile workforce management system and related support and reporting systems.

- Maintain regular and frequent availability in all Missouri territories in order to direct, assist in, or review the operation of the department’s daily routine and urgent or emergency activities, including performing job site inspections and/or direction of work and technician activities.

- Secures information for and prepares periodic required reports and records.

- Resolves first-step grievances and negotiates contractual issues.

- Directs management and union employees in after-hours and weekend operations.

- Represents and maintains an atmosphere of trust and mutual respect.

- Recognizes issues and responds, systematically gathers information, sorts through complex issues, understand consequences of decisions, seeks input from others and makes strategic decisions.

- Develops cohesive long term strategic plan to progress Field Operations departments in order to ensure alignment with corporate initiatives and goals.

- Supervise, manage and develop foremen, supervisors and administrators to further their skills, efficiency, performance and judgment.

- All other duties as assigned.

Essential Characteristics

- Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality

- Ability to lead by example in support of the company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and

- Ability to lead, mentor and develop employees

- Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others

- Ability to make difficult decisions and communicate those decisions to others

- Ability to provide and communicate clear performance objectives

- Ability to work as part of a team and display a positive attitude for this dynamic environment.

- Ability to lead by example, define roles/responsibilities, motivate, and set strategy

Supervisory Responsibilities

- Responsible for direct management of multiple administrators, supervisors and a range of 100- 200 employees in conducting safe, high quality and compliant work.

- It is the responsibility of the Manager to support and develop their management team to improve their level of leadership skills to ensure the safe operation of the distribution system and to continually improve the level of customer service that we provide.

- Responsible for continually motivating the members of the team to improve the level of safety awareness to achieve success with all the business unit and corporate safety goals and initiatives.

- Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skill and perspective.

- Manages assigned annual capital expense to budget while minimizing operating and maintenance expense and meeting schedule requirements.

Required Education (certifications, licenses)

- High School Diploma or equivalent required. College degree preferred.

- Valid Missouri Class F License or the issuing state’s equivalent and the ability to drive safely and accident free

Required knowledge, skill and abilities

- Minimum of 5 years of people leadership experience in environments with enforced safety protocols. (required)

- At least 5 years of experience in utilities, construction, or a related field. (required)

- Proven track record managing medium to large scale utility construction projects.

- Strong proficiency in budgeting, scheduling, and cost control practices.

- Experience working in a unionized environment with a solid understanding of collective bargaining agreements (strongly preferred).

- Familiarity with standard operating procedures (SOPs), Operational Qualification (OQ) assessments, OSHA standards, and HR/personnel procedures (required).

- Proficiency in Microsoft Word, Outlook, MS Teams and other business software applications is required.

- Ability to adapt in a fast-moving and changing culture.

- Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.

Physical demands, environment and schedule

- A mix of normal office conditions, outdoors exposed to all weather conditions, in construction areas with uneven surfaces and in areas exposed to loud audible noises.

Posting Requirements

- We accept online applications through our career site at jobs.spireenergy.com

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer.