Mandarin-Speaking Field Service Technician

About Vacuum Technology Inc.

Vacuum Technology Inc. is a leading laboratory equipment manufacturer dedicated to developing innovative solutions for clients worldwide.

- Do you enjoy traveling?

- Are you hands-on and detail-oriented?

- Do you like solving problems and troubleshooting equipment?

- Are you organized, adaptable, and enjoy working with people?

We are looking for a Field Service Technician with mechanical and electrical experience to join our team. This role involves onsite installations, commissioning, training, maintenance, troubleshooting, and service calls, among other responsibilities. We are seeking a motivated professional who is eager to grow with the company.

Key Responsibilities:

- Perform onsite installation, commissioning, and training

- Diagnose, repair, and troubleshoot electro-mechanical equipment while providing excellent customer service

- Coordinate with customers to schedule installations, startups, and commissioning

- Document and manage Field Service work orders

- Communicate with our engineering team in China

- Work with current and prospective customers to enhance their experience

- Assist the sales team as needed

- Perform other duties as required

Qualifications:

- Hands-on mechanical and electrical assembly & operation experience

- Ability to read and interpret schematics, blueprints, and technical documentation

- Strong communication skills, confident in training users onsite, over the phone, and via email

- Willingness to travel domestically within the USA (up to 50%)

- Fluency in both Mandarin and English

Job Details:

- Location: Woburn, MA

- Job Type: Full-time

- Compensation: $25–$28 per hour

- Benefits:

- Health, Dental, and Vision Insurance

- Retirement Plan

- Short-Term Disability

- Relocation Assistance

- Paid Time Off

- Performance Bonuses

If you're looking for a dynamic role with opportunities for growth, we’d love to hear from you!

Please send your resume to Careers@VTI-Glovebox.com

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Benefits:

- Dental insurance

- Health insurance

- Paid time off

- Retirement plan

- Vision insurance

Language:

- Mandarin (Required)

License/Certification:

- Driver's License (Required)

Ability to Commute:

- Woburn, MA 01801 (Required)

Ability to Relocate:

- Woburn, MA 01801: Relocate before starting work (Required)

Willingness to travel:

- 50% (Required)

Work Location: In person