Field Service Technician

Job description

Job Title: Service Technician

Are you smart, determined, and eager to grow? 2G Energy appreciates and encourages a fast-paced, dedicated, and inspired work force.

If you are enthusiastic about preserving our planet through innovative energy solutions, you will find passion and drive in your work at 2G as a service technician.

As a member of the 2G team, we offer:

· Competitive salary and health benefits

· Competitive vacation

· Company cell phone and laptop

· RRSP matching

· Education and tuition assistance

· Overtime, on-call pay, and company uniform and vehicle for eligible positions

Essential Job Functions:

- Work closely with the 2G team and the various OEM’s to optimize the performance of power generation systems across our territory.

- Provide technical support to troubleshoot and resolve equipment issues including mechanical and electrical problems on but not limited to generator set and balance of plant equipment like pumps, fans, and heat exchangers.

· An understanding of gaseous fueled (natural gas, biogases, propane) reciprocating engines, 24VDC controls, and medium to high voltage electrical generation equipment is essential.

· Candidates should be customer service focused and capable of working alone or with other team members.

- Maintain, analyze, assess, diagnose, troubleshoot and repair various OEM scope as installed at customer sites

- Professionally communicate with customers and maintain a confidential customer relation ensuring maximum client satisfaction.

- Assist customers with telephone support to address technical issues.

- Assist the Service Manager establish parts required for equipment and system repairs.

- Comply with all company Health & Safety Policies, including site safety surveys.

- Maintain, establish and identify Service vehicle tooling/parts/etc.

- Complete detailed Field Service Report’s before leaving a customer site and submit expenses weekly to the Service Manager or his alternate.

- Maintain a valid driver’s license and clean driving record and report all driving infractions immediately.

- Hold and maintain a valid St Johns Standard First Aid with CPR level A or C Certificate or equivalent.

· Candidates will need to travel to job site locations throughout North America, as such applicants must be able to possess or obtain a passport.

- Proactive operations at our facilities with contracts as assigned.

- All other duties as required.

- Computer

- Intermediate to excellent PC skills (Word, Excel, email/web)

- Familiar with and able to use smart phone technology effectively.

- Health & Safety

- Knowledgeable in WHMIS, First Aid and other applicable Health & Safety legislation.

Education and Experience:

- Minimum two (2) to three (3) years post-secondary education OR five (5) years equivalent workplace experience.

- Three (3) to five (5) years’ experience in related industry.

- A valid driver’s license required.

- High School Diploma required.

- The successful candidate will hold one of the following licenses:

442A Industrial Electrician

433A Industrial Mechanic / Millwright

309A C&M Electrician

310S Automotive Service Technician

310T Truck and Coach Technician

Job Type: Permanent Full-time

Pay: $30.00-$40.00 per hour depending on experience

Job Types: Full-time, Permanent

Pay: $18.45-$44.12 per hour

Language:

- English (preferred)

Work Location: On the road