Manager, Work Planning and Dispatch

Job Summary/Purpose

The Manager, Work Planning and Dispatching, oversees dispatch operations, including processes and applications, and leads the strategic and tactical planning of workload forecasting to ensure optimal field resource deployment. This role ensures compliance with company policies, departmental guidelines, regulatory obligations, and emergency operations procedures. The manager collaborates across departments to drive process improvement, enhance service delivery, and maintain operational readiness for emergency events.

This position can be located at our Shreveport, LA office location or our New Orleans, LA office location.

Minimum Requirements Minimum education required of the position

+ Each year of applicable college = 1 year + Each year of applicable work experience = 0.5 year

Experience used in lieu of education is in addition to the experience requirements below. Minimum Experience Required Of The Position

Minimum Knowledge, Skills And Abilities Preferred Of The Position

Any Certificates, Licenses, Etc. Required For The Position

Working Conditions

The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential functions of the job. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

About Delta Utilities

Delta Utilities is a natural gas utility headquartered in New Orleans that provides safe, reliable natural gas service across Louisiana and Mississippi. We understand the value of dependable energy and our important role in building stronger, more resilient communities. Once all announced transactions are complete, Delta Utilities will be a $1.7 billion organization representing 600,000 customers and among the top 40 natural gas utilities in the United States.

Delta Utilities acquired CenterPoint Energy's natural gas utility operations in Louisiana and Mississippi in April 2025 and will acquire Entergy's natural gas utilities in Baton Rouge and New Orleans in summer 2025.

Delta Utilities is regulated by the Louisiana Public Service Commission, the Mississippi Public Service Commission, and the New Orleans City Council. We work closely with our regulatory agencies to deliver safe and reliable natural gas service and maintain fair rates for our customers.

Learn more at https://deltautilities.com.

Delta Utilities and associated entities are equal-opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.