Manager Storage Management

Requisition ID

: 19549

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

Benefits

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

- Pension Plan (at no cost to the employee)

- 401(k) plan with employer matching

- Available your first day: Medical, vision, dental, and life insurance

- Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)

- Parental leave (up to 4 weeks) and adoption assistance

- Wellness programs (including access to a recreation and fitness facility)

- Short and long-term disability plans

- Tuition assistance for both undergraduate and graduate programs

- 10 Employee Resource Groups for career development, community service, and networking

Summary

Direct Virtualization & Storage staff in support of the following:

- All aspects of the planning, design, implementation and support of the SRP Virtualization, Storage, and Private Cloud Technologies.

- Ensuring that production support is completed according to service established service levels

- Providing troubleshooting and problem resolution

- Researching and testing new technology and tools for use at SRP

- Ensure ITIL processes are followed

- Support and maintain enterprise storage infrastructure technologies such as NetApp, EMC VMAX, and Brocade SAN.

What You'll Do

- Directs personnel, administers performance feedback, and levels workload across team

- Manages employee development

- Develops projected team budgets

- Monitors service levels and corrects performance issues as needed

- Coordinate activities, ensure coverage, and supervise Virtualization & Storage staff

- Work closely with ITS staff and user community to resolve problems and provide assistance with problem resolution

- Define and implement procedures for availability of production services

- Provide technical leadership for technologies supported within Virtualization & Storage staff

What It Takes To Succeed

- Demonstrated leadership, teamwork, and customer service skills are essential

- Proven communication skills, including the ability to listen, and the ability to form productive working relationships

- Project planning, organizational, and time management skills

- Ability to successfully deliver technical solutions to business problems

- Ability to work with business users and IT technical staff in a team environment

- Ability to direct emergency situations with a calm and focused demeanor

- Ability to handle multiple tasks simultaneously

- Proven experience in managing projects

- Strong organizational skills that support documenting, categorizing, and prioritizing requirements

- Strong problem solving and conceptual, strategic, and creative thinking abilities

- Able to work independently and deliver high quality results requirements

- Project Management, ITIL and Microsoft related certifications preferred

5+ years of experience supporting core infrastructure technologies preferred

Strong knowledge of enterprise Storage & virtualization technologies and experience in designing, deploying and supporting complex IT systems across a converged infrastructure

In depth knowledge of the TCP/IP protocol stack and how it relates to converged systems

Storage experience in automation and orchestration technologies

Experience

A minimum of seven years of related experience is required (if no degree, 11 years of relevant experience or an equivalent combination of education and related experience totaling 11 years).

Education

A bachelor’s degree related to the assignment from an accredited institution is preferred.

Hybrid Workplace

SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.

Drug/Alcohol Policy Statement

To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.

Equal Opportunity Employer Statement

Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.

Work Authorization

All candidates must be legally authorized to work in the United States.

Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.