Store Manager

Job Title: Littlefield Express Store Manager

Job type: Full-time/Part-time

General Job Description:

We are seeking a reliable and customer-oriented individual to join our team as Store Manager. The ideal candidate will have excellent communication skills, attention to detail, and a friendly demeanor. As a Store Manager, you will play a crucial role in providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized store and checkout area. You will also be responsible for creating and maintaining a well-functioning, highly effective store team.

Duties and responsibilities:

- Greet customers in a friendly and professional manner.

- Efficiently and accurately process customer transactions, including cash, credit, and debit payments.

- Ensure that the correct prices and discounts are applied to each item.

- Provide information about products, promotions, and store policies to customers.

- Handle customer inquiries and resolve any issues or concerns in a prompt and courteous manner.

- Maintain a clean and organized checkout area, including replenishing bags, receipt paper, and other supplies.

- Monitor and report any discrepancies or suspicious activities at the checkout.

- Collaborate with other team members to ensure the smooth and efficient opera on of the store.

- Follow all safety and security procedures to protect customers, employees, and company assets.

- Restocking shelves, coolers, and displays and maintaining a neat and visually appealing store environment.

- General cleaning of the store to include service areas, restrooms, sales floor, food prep area, and parking lot.

- Other duties as assigned.

Qualifications for the job:

- High school diploma or equivalent preferred.

- Previous experience in a cashier or customer service role is preferred.

- Mathematical skills and attention to detail.

- Excellent communication and interpersonal skills.

- Ability to handle cash transactions accurately and efficiently.

- Basic computer skills and familiarity with point-of-sale systems.

- Positive attitude and a willingness to assist customers.

- Ability to stand for extended periods and lift/move objects up to 25+/- pounds.

- Flexibility to work evenings, weekends, and holidays as needed.

Supervision and Leadership:

- To Provide guidance, support, and leadership to all team members.

- Oversee daily operations and ensure team members adhere to company policies and procedures.

- Develop and implement an efficient employee schedule to ensure the operations of the store are first priority.

Training and Development:

- Conduct training sessions for new team members, ensuring they are familiar with deli or cashier procedures.

- Provide ongoing coaching to enhance team members' skills and performance.

- Foster a positive and collaborative work environment.

Inventory Management:

- Monitor and manage inventory levels for deli or cashier supplies.

- Place orders and restock items as needed.

- Conduct regular inventory checks to minimize shortages and waste.

Quality Control:

- Ensure the quality and freshness of deli products, conducting regular checks for adherence to recipes and presentation standards.

- Monitor cashier transactions for accuracy and adherence to cash-handling policies.

Customer Service Excellence:

- Address escalated customer inquiries or concerns, providing solutions and ensuring customer satisfaction.

- Lead by example in delivering exceptional customer service and fostering a positive customer experience.

Cash Management:

- Oversee cash handling procedures, including opening and closing registers, making change, and preparing deposits.

- Conduct periodic cash audits to ensure accuracy and accountability.

- Process end of day paperwork and report in a timely manner to the corporate office.

Communication:

- Communicate effectively with the Assistant Manager and team members, providing updates on tasks, goals, and changes in procedures.

- Collaborate with the Assistant Manager to maintain seamless operations.

- Respond to corporate, supervisory, and auditor emails in a timely manner.

Brand: Littlefield Express

Address: 142 Hwy. 167 North Bald Knob, AR - 72010

Property Description: 915 - Littlefield Express

Property Number: 915