Manager, Services Product Management

Job Description Job Title:

Manager, Services Product Management

Location:

Nashville, TN

Department:

Products and Engineering – Services

Reports to:

Director, Services Product Management

Position Overview

Nextracker is seeking a Manager, Services Product Management to support the expansion and operationalization of our services portfolio—including services that cover the full solar plant lifecycle including design, construction, and operations. This is a high-impact, cross-functional role ideal for someone who thrives at the intersection of product development, service delivery, and customer success.

The ideal candidate has experience in product management, a data-driven mindset, and an ability to partner cross-functionally with Sales, Operations, and Finance to drive solution design and development to maximize benefits both for the customer and Nextracker.

Key Responsibilities

- Support the development and lifecycle management of services offerings, including product strategy, go-to-market plans, pricing, and operational execution

- Assist in financial planning, forecasting, and margin analysis of service programs

- Collaborate with Sales and Business Development to scope service solutions for customer proposals, ensuring feasibility and commercial alignment

- Work with Operations and Field Services teams to design efficient delivery models and support infrastructure

- Monitor service performance metrics (e.g., gross margin, attachment rates, CSAT), recommend improvements, and help execute change

- Lead the development of internal tools, documentation, and training to enable scale and repeatability of services

- Track customer feedback and field learnings to inform future services roadmap and improvements

Preferred Qualifications

- 3-5 years of experience in product management, technical program management, or operations

- Renewable energy or hardware/software industry experience is a plus

- Bachelor's degree required (technical or business degrees preferred), MBA preferred

- Strong analytical, organizational, and communication skills

- Familiarity with service contract structures, pricing models, and margin optimization

- Proficient in Excel, PowerPoint, and project management tools

- Ability to influence cross-functional teams without direct authority

- Passion for renewable energy and customer-focused innovation

KPIs and Success Metrics

- Service attachment rate and revenue growth

- Margin contribution of services offerings

- Customer satisfaction (CSAT/NPS) related to service programs

Nextracker offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextracker’s benefits please view our company website at www.nextracker.com.

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons.

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culture is our Passion