Manager- Quality Assurance

Why Badger Meter?

Badger Meter is a leading global water technology company, with a mission to preserve and protect the world’s most precious resource. For more than 100 years, cities and businesses have utilized our innovative and trusted solutions to enhance operational efficiency and conserve water while making it more affordable, clean and resilient. Just like every drop counts, at Badger Meter every employee counts because our contributions have a lasting impact on the world!

Here at Badger Meter, we believe that our approach to diversity, equity, and inclusion is the very foundation of our success. Our commitment is reflected in our core values, where we strive to create an environment that celebrates differences, encourages innovation, and ensures that every voice is celebrated and appreciated.

We understand that a diverse team brings a variety of perspectives and ideas, which ultimately fosters creativity and excellence. Badger Meter provides opportunities for career growth and development for every employee by creating a supportive and inclusive workplace where they can make meaningful contributions while preserving the world’s most precious resource.

What You Will Contribute:

The Site Quality Manger is responsible for Defining, Improving, and Maintaining Badger Meter's quality systems and providing technical direction ensuring the effective coordination and execution of projects as they relate to the quality of our processes, services, and products.

This role is critical in supporting all Safety, Quality, Delivery, Cost, Environmental, Continuous Improvement initiatives, and metrics. This includes the ability to work with internal and external customers to support Badger Meter’s corporate values and goals.

Job Duties:

- Establish and foster key relationships throughout the organization enabling effective performance to execute on commitments and deliver results while driving critical issues simultaneously.

- Maintain a safe working environment (within the department and across the sites).

- Lead Internal Audit Program: recruit and training cross functional auditors, schedule audits, and plan learning activates with auditors and auditees.

- Lead and maintain Site Calibration Program: ensure the onetime calibration of measurement equipment and systems. When required, determine adequacy of equipment with statistical analysis (GR&R & MSA).

- Participate in the Badger Meter performance management process including the evaluation of employee performance and the recommendation of merit increases.

- Lead NCMR/CAR/CAPA programs: provide timely disposition of non-conformances and properly identifying containment, root cause, corrective/preventive actions, verification activities, and follow up to assess effectiveness.

- Support New Product Development (NPD) teams to identify, schedule, and execute all quality related deliverables.

- Support SQDCE metric development and collaborate cross functionally within a multi-site environment.

- Identify opportunities for the improvement of quality procedures, product designs, manufacturing processes, and equipment. Continually drive to improve product uniformity while eliminating/minimizing non-conformances.

- Support the creation, review, and improvement of Badger Meter quality acceptance standards (QAS). Identify key industry standards and leverage them to drive uniformity within Badger Meter practices.

- Identify opportunities for the improvement of quality procedures, product designs, manufacturing processes, and equipment. Continually drive to improve product uniformity while eliminating/minimizing non-conformances.

- Lead training needs with APQP, problem-solving, root cause analysis, process capability, measurement system analysis, and other data analytic techniques. Preferred problem-solving techniques; 8-Step, 8D, and/or A3.

- Mentor site quality teams to develop skills and expand capabilities.

- Maintain professional level and technical skills through memberships in technical and professional societies, and by attending appropriate courses and seminars.

- Up to 25% travel required

Education and Experience:

- Bachelor's Degree in Quality, Engineering or a related field required

- 7+ years of experience desired; significant experience may be considered in lieu of a formal degree

Qualifications:

- Lean Six Sigma practitioner, Black Belt certification preferred

- Proficiency with MS Office and related products (Word, Excel, PowerPoint and Visio) required

- Knowledge of Advanced Product Quality Planning (APQP) required

- Proficiency with Statistical Process Techniques, Failure Analysis, and Process Validation required

- Advanced data analytic techniques utilizing Excel, MiniTab, MicroStrategy, PowerBI, SQL

- Knowledge in Quality Systems (ISO 9001, ISO 17025, AS9100) required

- Strong Project Management Skills, certification preferred

- Strong oral and written communication skills required

- Fluent in English, additional languages like Spanish an advantage

- Strong problem solving skills, preferred techniques; 8-Step, 8D, and/or A3

- Strong interpersonal and leadership capability with the ability to shape and drive change

- Ability to work with teams and independently

- Ability to work effectively onsite and with remote locations

- Ability to multi-task and drive critical issues simultaneously

Competencies:

- Delegation and Empowerment: Identifying and leveraging opportunities to accelerate results and build capability by assigning tasks and decision-making responsibilities to individuals or teams with clear boundaries, expectations, support, and follow-up.

- Coaching: Engaging an individual in developing and committing to an action plan that targets specific behaviors, skills or knowledge needed to ensure performance improvement or prepare for success in new responsibilities.

- Decision Making: Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generating, and evaluating alternatives, and making timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences.

- Aligning Performance for Success: Focusing and managing individual performance by helping others set performance goals, and then tracking results and evaluating performance effectiveness.

- Execution: Ensuring others contribute to organization strategies by focusing them on the most critical priorities; measuring progress and ensuring accountability against those metrics.

Working Conditions:

- Work is performed in a manufacturing/office environment and requires the ability to operate standard office equipment

- Depending on the assigned department, must complete an audiogram test

#SP123

Competitive Total Rewards at Badger Meter:

- Competitive Pay

- Annual Bonus

- Eligible for Annual Pay Increases

- Comprehensive Health, Vision, and Dental Coverage

- 15 days Paid Time Off + 11 Paid Holidays

- Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis. Additional access to a certified financial planner to help ensure your money is working for you, at no cost!

- Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more

- Educational Assistance – Tuition Reimbursement up to $5,250

- Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage

- Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.

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