Unitil Service Corp

Line Supervisor

LocationConcord, NH
Job TypeFull-time
Salary$106,218-$119,496

About This Job


Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

Note: Benefit offerings may differ between union and non-union employee groups.


Position Purpose

Responsible for the effective supervision of personnel and equipment for the construction, operation, maintenance and inspection of the Company’s overhead and underground electric transmission and distribution systems during both scheduled and emergency situations. Also responsible for the design and completion of projects in accordance with company construction standards and state and federal codes, while ensuring the reliable, efficient and safe delivery of electric distribution service to customers. Responsible for the planning and scheduling of such projects to ensure timely completion and within acceptable budgetary tolerances. Professionally interact with customers, regulatory authorities, and employees to ensure the company satisfactorily meets their needs.



Principal Accountabilities


Time %


End Results


50%

Crew Supervision: Organizes and supervises the work of field crews to ensure safe, efficient and effective performance. Develops and maintains scope, schedules and budgets for personnel, materials, and other resources as required to ensure the timely completion of budgeted construction, operation, and maintenance projects. Ensures that system operation, construction and maintenance activities comply with all federal, state, and local regulations, and company standards.

Accountable for crew performance including quality and quantity of work.
Oversee the daily activities of employees.
Use a cost effective approach in scheduling crews and assigning personnel to specific projects.
Directs emergency response to interruptions of electric service.
Effectively supervise union personnel while adhering to collective bargaining agreements.
Effectively supervise Contract personnel performing bid or hourly work, on the Electric System
Ensure employees comply with company safety practices and procedures.
Ensure employees comply with company policies and procedures.
Ensures the timely and accurate completion of all necessary records, timesheets, paperwork, and documentation needed for accounting, regulatory, asset management, and related purposes.


30%

Project Planning and Coordination (Maintenance and Construction): Responsible for overall coordination and supervision of the planning of projects associated with the maintenance and construction of the distribution and transmission system. These responsibilities include:

Design.
Prepare cost estimates
Prepare construction planners for projects including material requirements.
Prepare authorizations.
Ensures successful cross-boundary interface with other functional areas in the value chain including procurement & inventory, plant records, plant accounting, engineering, and customer service.
Utilizes scheduling, tracking, and reporting mechanisms to ensure the timely and cost effective completion of budgeted projects and associated expenditures.
Complete as-built drawings and associated project paperwork to ensure accurate and timely closeout.


10%


Operational Performance:

Prepares, maintains, and analyzes statistics and schedules to measure departmental performance with relationships to safety, reliability and production.
Develop, recommend, and implement work practices and processes that will result in improved system reliability.
Prepares, maintains, and analyzes statistics and schedules to measure departmental performance with relation to safety, reliability and production.
Monitor and track capital budgeted projects and associated expenditures.
Monitor and track operations and maintenance expenditures relating to overhead and underground maintenance and other related responsibilities.


10%

Leadership and Training: Develops and maintains a high performance work force; acknowledges and rewards employee’s strengths and accomplishments. Fosters a work environment of commitment and achievement, setting high performance standards, and providing the direction, training, and development needed to achieve these standards. Leads by example; demonstrates a strong commitment to Unitil’s Core Principles and values and instills this same commitment in all employees.

Communicates openly by regularly discussing department goals and expectations, and incorporates feedback.
Confronts issues, addresses conflict, resolves problems and recommends solutions, which may sometimes require taking a tough principled stand, even if unpopular.
Demonstrates self-awareness, self regulation, passion, empathy, and social skills when interfacing with co-workers and subordinates.
Assist in the development and administration of training programs to ensure that electric system employees are qualified to perform duties safely and effectively, and in compliance with OSHA regulations.


As


Needed

Capitalizes on unplanned opportunities and responds to unforeseen situations; undertakes and completes assignments and special projects as assigned by management. Collaborates with other supervisors within the Operations group and provides assistance and auxiliary support in their absence.


Qualifications

Associates Degree in Engineering, Business or equivalent work experience.
5 years of progressively responsible experience, including proven supervisory experience.
Must accept supervisory standby on rotation basis.
Must reside within a specified geographic area and be available for duties during times of system emergencies.
Requires CDL and Driver Qualification File
Will be drug tested under the FMCSA drug pool


Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


Last updated: 06/17/25

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