American Water

Lead, Employee & Labor Relations Business Partner

Lead, Employee & Labor Relations Business Partner
Notice info
LocationWoodridge, IL
Job Typecontract
On-site
Utilities

About This Job

Job Description

Job Title: Lead, Employee & Labor Relations Business Partner

Posting Start Date: 11/26/25

Job Description:

Primary Role

The Employee and Labor Relations (ELR) Business Partner provides consistent support through designated

centers of expertise

(COE) assigned to the ELR Team. Executes consistent strategies in areas of expertise using established guidance and practices. Optimizes business performance by focusing on employee and labor relations matters for both the union and non-union workforce, ensuring compliance to State and Federal laws, regulatory agencies, company policies, and collective bargaining agreements.

Key Accountabilities

- Ensures consistent delivery of service and execution of COE strategies by ELR team members, by supporting internal organizational stakeholders in both union and non-union employee and labor relations matters, including, but not limited to investigations, disciplinary processes, labor negotiations, positive employee relations, and labor contract administration.

- Uses designated tools, process guidance, and systems to ensure consistent execution of tasks.

- Tracks and reports activities and outcomes to leadership and other stakeholders.

- Provides consultation and support to the business for employee and labor relations matters including risk analyses.

- Working with leadership and peers, seeks professional development opportunities to foster independent strategic thinking and skillful execution of all employee and labor relations functions.

- Ensure compliance with various state and federal laws and/or agencies throughout diverse regions; guiding business managers to proactively identify and navigate risks.

- Participates in and supports labor contract and mid-contract negotiations as needed.

- Develop and support the maintenance of positive, constructive labor-management relationships and positive employee relations in both union and non-union locations that drive and facilitate our success.

- Assists with the development and delivery of training for people leaders and other stakeholders designed to enhance consistency of processes throughout the organization.

- Delivers fluid and timely people processes that allow for quick action and flexibility

- Models and fosters a team dynamic both within the ELR team and with other stakeholder teams throughout the business.


Knowledge/Skills

- Direct experience handling all aspects of ELR issues, including intake, review, and resolution of investigations and disciplinary actions.

- Must have the ability to deal with highly confidential information.

- Ability to effectively provide expertise in ELR issues at all levels of the organization.

- Understands relevant ELR law and demonstrates the ability to apply this knowledge to any challenging or sensitive situations.

- Able to work independently and with a sense of urgency

- Excellent verbal and written communication and problem-solving skills

- Demonstrates strong attention to detail, sound judgment, and effective decision-making.

- Ability to communicate effectively orally and in writing with excellent usage of grammar, spelling and punctuation.

- Ability to navigate existing AW technologies and quickly learn emerging technologies.

- Ability to communicate effectively and with all levels within and outside the organization.

- Effectively implements policies, procedures, and labor agreements.

- Extensive knowledge of all Human Resources areas including employment law, labor laws, EEO, ERISA, and other compliance mandates and ensure compliance with various state and federal laws and/or agencies throughout diverse regions; guiding business managers to proactively identify and navigate risks.

- As an expert in employee and labor relations, provides the business with risk analyses on ELR matters.


Experience/Education

- Bachelor’s Degree in Human Resources or related field preferred; Masters Degree Desirable; or

- Min. of seven years Labor and Employment relations experience with a union workforce

- Experience in all aspects of labor and employee relations.

- Demonstrated experience in labor negotiations and with handling labor disputes in the grievance-arbitration procedure and the National Labor Relations Board. Experience as first chair in negotiations preferred.

- Demonstrated experience applying sound principles of investigation and imposition of disciplinary with advanced knowledge of workplace investigations


Travel Requirements


- >20%


Certifications & Licenses


- HR Certification preferred.


Work Environment


- Modern day professional office environment.

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates

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