Lead Analyst

About Us

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National Grid is hiring an Lead, Strategist Analyst – Low Moderate Income

This position can be in Syracuse or Brooklyn, NY

This is a Hybrid Role - Must live within a commutable distance to one of our locations

Job Purpose

The Lead Strategist for Low-Moderate Income (LMI) customer segment, will project manage the regulatory filings and data analysis for the Disadvantaged Communities (DAC) in NY. Additionally, the strategist will support the development of Customer Segment plans for the LMI and DAC market in NY, as it relates to the overall 3- year Customer Strategy. This role will require working cross functionally to pull together information from Branding, Communications, Customer Advocates, Market Insights, Product verticals, Sales, Billing & Collections Strategy, Digital Experience and Customer Service teams into one central plan that is focused on customer needs, wants, and segment growth. Lastly, this role may require interaction as the Customer organizations liaison with the New York Public Service Commission (PSC).

Key Accountabilities

Qualifications

More Information

Salary

$120,000 - $142,000 a year - Syracuse, NY

$145,000 - $171,000 a year - Brooklyn, NY

Salary commensurate with location and experience

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144 .

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise.  We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve.  National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.