LAN Administrator/Sr LAN Administrator - Charleston, SC

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

Under general supervision, the Workstation Support Technician's role is to support the workstations across the enterprise that include desktops, laptops, tablets mobile phones and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading devices. The candidate will also troubleshoot problem areas in person, or remotely in a timely and accurate fashion, and provide end-user assistance where required.

Required Knowledge, Skills, Abilities & Experience

LAN Admin -3 years exp or Senior LAN Admin -5 years relavant experience in device support and administration

- Install, troubleshoot hardware and software, support for laptops, desktops, rugged devices (Toughbooks/Touchpads), tablets (iPad, Microsoft Surface), Smart Phones, Printers, etc.

- Deploy images to workstations via Microsoft Endpoint Configuration Manager (MECM)

- Provide second level support (first level is Helpline) for hardware, software issues.

- Manage large volumes of imaging requests.

- Deliver and install IT workstation hardware and peripherals.

- Managing a high volume of IT requests for hardware and software related issues via Service Now ticketing system.

- Experience supporting HP Follow me printing/plotters.

- Potential for heavy lifting up to 50 lbs

- Proficient in Microsoft O365 Applications, Windows OS 11, IOS and MAC OS versions.

- Valid SC Driver's license.

Additional Skills:

Experience in data communications is desired. Incumbents should have a good understanding and knowledge of software applications and hardware.

Customer Service Skills: Possesses a broad understanding of customer needs and of how to meet those needs. Demonstrates a sense of urgency in addressing issues affecting their customer and takes ownership of the issues affecting them.

Education Requirements

Bachelor Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

Preferred Discipline(s): Business, Computer Engineering, Computer Science, Information Systems, Mathematics. Other disciplines may be substituted for the preferred discipline(s).

Licenses, Certifications, or Quals Description

Professional Certifications desired.

Working Conditions

Office Work Environment 76 -100%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here dombenefits.com.

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

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