Key Accounts Coordinator

Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application.

At Hydro Ottawa, we empower the lives of the people in the communities we serve.

As the electricity distributor to the Nation’s Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow.

We are seeking a Key Accounts Coordinator, a strategic thinker who can take initiatives from concept to completion and engineer the way to a smart energy future.

Are you ready to make a difference in our community?

JOB SUMMARY

The Key Accounts Coordinator is a commercial customer facing role that requires collaboration with both internal and external resources to deliver on customer expectations in addition to developing and maintaining customer relationships. The Key Accounts Coordinator works with business owners, building owners and operators, and technical staff (engineers, architects, contractors and technical support staff) and is the primary point of contact for products and services offered by Hydro Ottawa. The Key Accounts Coordinator is responsible for leading engagement of assigned key account customers and supporting them with all electricity and account needs, pursuing opportunities to partner on innovative energy projects, and working with internal cross-functional teams to resolve customer issues. As customers navigate their energy transition journeys, including electrification, the Key Accounts Coordinator acts as the main conduit for all of the ways that Hydro Ottawa supports its customers.

MAJOR RESPONSIBILITIES

EDUCATION AND EXPERIENCE

ADDITIONAL REQUIREMENTS

This is a management group opportunity and salary will be commensurate with qualifications.

Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, the details of which the hybrid model will be discussed with successful candidates.

Hydro Ottawa may use artificial intelligence (“AI”) during the recruitment process to aid in the screening and selection of candidates.

Location:

Ottawa, ON

Pay Range Minimum:

$74,517.10

Pay Range Maximum:

$111,775.67

Posting End Date (if applicable):

June 6, 2025

Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Applicants must be legally entitled to work in Canada.