IT Solutions Engineer / Analyst III / Senior (Enterprise Productivity)

IT Solutions Engineer / Analyst III / Senior (Enterprise Productivity)

At APS, we’re modernizing our technology platforms to power Arizona’s future. As an IT Solutions Engineer / Analyst III / Senior, you’ll play a critical role in ensuring reliable, secure, and high-performing systems that support our enterprise. This position bridges next-generation technologies such as cloud engineering and mobile applications with the proven expertise required to deliver mission-critical IT solutions

.

What your day would be lik

e:You are responsible fo

- r:Microsoft Exchange Administrati

on: Oversee and optimize hybrid Exchange environments, ensuring seamless mail flow, certificate management, and security complianc

- e.System Performance & Reliabili

ty: Deliver and maintain both software and hardware product performance across enterprise application

- s.Lifecycle Manageme

nt: Drive products from design completion to production release, ensuring smooth transitions and minimal disruptio

- n.Troubleshooti

ng: Diagnose and resolve software, hardware, and system-level issues to maintain high availabilit

- y.Cloud & Mobile Integrati

on: Support next-generation IT solutions that include cloud-based platforms and mobile technologie

- s.Collaboration & Securi

ty: Partner with IT and business teams to support secure, integrated, and scalable services across the enterpris

e.

Who we’re looking

- forExchange Expert

ise: Strong background in Microsoft Exchange (on-prem and cloud) administration, PowerShell scripting, and integrations with enterprise-grade security and mail routing too

- ls.Technical De

pth: Advanced understanding of IT architecture, system integration, and troubleshooting across multiple domai

- ns.Problem Sol

ver: Ability to respond quickly and effectively to complex issues in mission-critical environmen

- ts.Collabora

tor: Skilled communicator who can work across IT and business functions to deliver practical solutio

- ns.Forward-Thinking Professio

nal: Comfortable working with both legacy systems and emerging technologies, ensuring APS remains secure, efficient, and future-rea

dy.

IT Solutions Engineer / Analyst

- III Bachelors' degree in Information Technology or related f

- ield

PLUS five (5) years of prior relevant experience or equivalent combination of education and directly related experie

- nce.Requires strong technical knowledge within a job area or system and basic knowledge across related technical a

reas

IT Solutions Engineer / Analyst S

- eniorBachelors' degree in Information Technology or related

- fiel

dPLUS seven (7) years of prior relevant experience or equivalent combination of education and directly related experi

- ence.Requires advanced in-depth level of technical knowledge within a job area and working knowledge of other technical

areas

Preferred Special Skills, Knowledge or Qualifi

- cationsKnowledge of multiple programming languages, database management systems and development pl

- atformsSkills in understanding and explaining highly technical issues and solutions in non-technical terms; working effectively in teams and across organizations; balancing and prioritizing between multiple work streams; collaborating with colleagues and teams in different fields across a diverse organization; solving advanced complex problems in own area

of work