IT Product Administrator - Detroit, Houston, or Tulsa

At DT Midstream, we've got the energy to achieve great things! DT Midstream owns and operates a diverse, integrated portfolio of midstream pipeline, storage and gathering assets, allowing us to provide a comprehensive set of midstream services to our customers across the Southern, Northeastern and Midwestern United States and into Canada. Our newly independent public company is an energy industry leader with more than 20 years of proven success as part of DTE Energy and our focus is to be safe, caring, dependable and efficient in all we do.

Job Summary

The Maximo Administrator will be responsible for supporting the Enterprise Asset Management (EAM) system daily as well as managing the delivery of Maximo initiatives and business processes. The Maximo Administrator will commonly interact with the individuals from all levels of the company. The role is a key resource in the architecture, implementation, training, support, documentation, management, and providing of technical and functional assistance with the Company’s EAM.

- Work with support vendors to ensure system gets patched and upgraded regularly to maintain supportability. Coordinate testing for patches and upgrades.

- Manage user roles, security groups, and access controls to ensure data security and compliance. Provide data for audits as needed.

- Actively identify opportunities to leverage EAM functionality to improve operational efficiencies and tune performance

- Stay current with software capabilities, industry trends, best practices, and upcoming releases

- Assist with data analysis, reporting needs, change management, and support for optimal usage within EAM and other systems

- Support end-users with IT/EAM related problems in a responsive and service-oriented manner

- Debug and troubleshoot production issues, and coordinate with EAM developer(s) or support team on issues that cannot be initially resolved

- Develop and maintain documentation related to system configurations, procedures, and troubleshooting guides.

- Configuring Maximo modules, workflows, and security settings to meet business requirements.

- Identify, evaluate, and recommend other key technologies that improve and enhance the business processes centered on the EAM platform

- Responsible for managing quarterly user access review

- Build productive working relationships with individuals and organizations

- Effectively present technical designs to non-technical audiences

- Work effectively as part of a team and independently

- Works toward certification in areas of expertise, when available

- May assist with formal or informal presentations

Minimum Education & Experience Requirements

- Bachelor’s degree in an Information Technology-related discipline

- Minimum of 6 years of related work experience.

- Be able to work with team members throughout various levels of the organization

- Strong problem solving, multi-tasking, detail-oriented skill and strong teamwork mindset

- Understanding of IT industry, e.g. emerging technologies, industry standards, support services, architectures, systems design, and systems integration and an in-depth knowledge of accepted IT processes

- Experience with Maximo modules, workflows and security settings

- Experience with Maximo data structures and reporting

Other Qualifications

- Solid analytical, organizational, and problem-solving skills consistent with the ability to identify key issues from among a broad range of technologies and recommend optimal solutions for various situations

- Adaptable to change in a fast-paced work environment

- Strong written and verbal communication and advocacy skills consistent with the ability to present the results of projects and research to management. Ability to influence and build relationships to foster a positive work environment and elicit support for acceptance of new technology within the organization

- Promotes continuous improvement philosophy and methodology that results in a continuous improvement culture within Information Technology.

- Follows solution delivery life cycle and ability to apply best practices

- Experience with Maximo implementations and integrations is a plus

- Maximo certifications are a plus