IT/OT Specialist - Factory Operations

Are you passionate about technology and thrive in hands-on environments? Join Hitachi Energy as an IT/OT Specialist and become a key player in driving digital transformation across our factory operations. In this role, you’ll be at the intersection of IT and OT, supporting both office and shop floor technologies, and contributing to cybersecurity efforts that protect our critical infrastructure. You’ll work in a collaborative, innovative environment where your expertise directly impacts operational excellence and safety.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is more than a support role—it’s a chance to be part of a global team that’s shaping the future of energy. If you’re ready to grow your career with a company that values innovation, inclusion, and continuous improvement, we’d love to hear from you.

- Provide onsite IT support for factory-owned and managed assets.

- Support end users and maintain IT equipment in collaboration areas.

- Execute cybersecurity tasks for IT/OT assets as a first responder.

- Maintain and troubleshoot shop floor technologies like kiosks, scanners, and vendor machines.

- Monitor and report abnormal OT system behavior.

- Install and configure security patches on critical assets.

- Collaborate with vendors to ensure secure system configurations.

- Implement security measures under guidance from global cybersecurity teams.

Your background

- Formal qualification or apprenticeship in Information Technology.

- Minimum 2 years of professional IT support experience.

- Proactive, solution-oriented, and self-driven.

- Familiarity with ServiceNow, MS Office 365, Windows, iOS.

- Knowledge of ITIL 4 and Lean Six Sigma methodologies preferred.

More About Us

- At Hitachi Energy, we’re committed to powering a sustainable future through innovation and collaboration.

- You’ll be part of a diverse, inclusive team with opportunities to grow, learn, and lead.

- We offer global career paths, continuous development, and a culture that values your voice.

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the Affirmative Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at 888.504.2007. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at 888.504.2007. Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website.