IT Operations Specialist II

The Specialist II has advanced knowledge within designated Information Technology (IT) area of responsibility that is applied to broad and diverse assignments and associated requirements. This role plans and coordinates activities related to the design, development, implementation and integration of IT solutions. The Specialist II analyzes, evaluates, and recommends innovative solutions. The Specialist II applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems. Individuals in this position typically provide expertise and planning to a number of clients by overseeing, coordinating, and implementing medium to complex IT projects. This position may lead and guide other IT staff.

Required Skills:

General: + Work in a fast-moving, dynamic environment with an emphasis on security, accountability, and compliance. + Excellent customer service and communication skills. + Proactivity (self-starter); can get work done remotely with minimal help or supervision. + Ability to work independently and in a team environment.

Microsoft M365/Entra Administration:

Basics: + Strong understanding of Microsoft 365 services, including Exchange, SharePoint, OneDrive, Teams, and Intune. + Experience with cloud migration and integration projects. + Excellent problem-solving and troubleshooting skills. + Strong communication and interpersonal skills. + Experience with scripting and automation (e.g., PowerShell). + Familiarity with security and compliance best practices.

Support & Training:

+ Provides technical support and training to end-users on M365 applications and features.

+ Serves as a third-level escalation point for users and IT staff.

Collaboration & Documentation:

+ Collaborates with IT teams and stakeholders to design and implement M365 features. + Creates and maintains detailed technical documentation.

Monitoring & Performance:

+ Monitors performance, availability, and configuration standards of M365 services.

+ Identifies and implements performance and usability improvements. + Keeps up-to-date with the latest M365 features, changes, updates, roadmaps, and releases.

Notice to Candidates:

Background checks are carried out as part of any conditional offer made, including (but not limited to & role dependent) education, professional registration, employment, references, passport verifications and Global Watchlist screening.

To be Considered Candidates:

Must be authorized to work in the country where the position is located.

Basic Job Requirements

Other Job Requirements

+ Microsoft M365 Cloud administration: 10 years + United States citizen + Periodic domestic travel

Preferred Qualifications

+ Specific certifications like the Microsoft 365 Certified: Administrator Expert are preferred. + Experience with hybrid environments (on-premises and cloud) may be beneficial. + Experience with other Microsoft products like Power BI, Power Apps, Power Pages and Project Portal may be an advantage. + Powershell automation +Active Directory administration

Salary Range

102,000 to 184,000

Market Rate

The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate’s qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Benefits

Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security. Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.

Requisition Number

149817BR

Workforce

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.