We are seeking a highly organized and detail-oriented Internal Sales Administrator to support our sales team. This role is responsible for handling sales-related administrative tasks, assisting customers, preparing quotations, processing orders, and coordinating with internal departments to ensure smooth project execution. The ideal candidate will have excellent communication skills, a proactive attitude, and experience in a construction/ solar or similar industry environment.
- Serve as the first point of contact for incoming sales inquiries via phone and email
- Assist the sales team with administrative tasks, including order processing and tracking
- Prepare and issue quotations, proposals, and sales orders accurately and promptly
- Process purchase orders and track order status from start to delivery
- Maintain and update customer records and job files in the CRM system
- Collaborate with other departments to ensure seamless communication and workflow.
- Monitor stock levels and communicate product availability with customers and suppliers
- Ensure high levels of customer satisfaction through timely and professional communication
- Handle post-sales support, including managing returns, resolving delivery issues, and ensuring invoicing accuracy- 1+ years of experience in an internal sales, administrative, or customer service role ( construction/ solar or similar industry preferred).
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- Ability to work independently as well as part of a team.
- A proactive approach to problem-solving with strong analytical skills.
- A positive attitude and willingness to learn new processes.
Join our team as a Sales Administrator where you can contribute to our success while developing your career in a supportive environment!
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Tempe, AZ 85284: Relocate before starting work (Preferred)