Intern - Business & Technology Innovation

Join our Professional Services team to help drive innovation in business processes, AI integration, and automation. This internship offers hands-on experience with modern tools like Microsoft Copilot Studio, ChatGPT, Power Automate, Microsoft Loop, Confluence, Teams, SmartSheet, and SharePoint. You will work directly with a Professional Services Manager to define direction and collaborate across teams and with the help desk to build impactful solutions.

Current applications submitted will be under consideration for Summer 2026 (May - August)

Essential Duties:

- Support business and process improvement initiatives using Lean Six Sigma principles.

- Assist in designing and building AI-powered tools using Copilot Studio and ChatGPT.

- Develop and test automation workflows using Microsoft Power Automate.

- Help organize and document team knowledge using Microsoft Loop, Confluence, and SharePoint.

- Participate in ServiceCenter and SPM-related projects, contributing to tool adoption and optimization.

- Collaborate with cross-functional teams and help desk staff to gather requirements and implement solutions.

- Analyze data and create visualizations to support decision-making and process improvements.

- Other duties as assigned.

Desired Experience & Skills:

- Familiarity with Microsoft 365 tools (Teams, Loop, Excel, PowerPoint), SmartSheet, and SharePoint.

- Exposure to AI tools (ChatGPT, Copilot Studio) and automation platforms (Power Automate).

- Strong analytical, organizational, and communication skills.

- Self-motivated, curious, and eager to contribute to a collaborative, fast-paced environment.

- Prior academic or project experience with process improvement or technology integration is a plus.

Desired Education and/or Certification(s):

- High School Diploma of equivalency required

- Currently pursuing a degree in Business, Information Systems, Computer Science, Engineering, or a related field.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate. Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.