Norcan Fluid Power

Inside Sales Representative

Inside Sales Representative
Notice info
LocationPrince George, BC
Job Typefull time
On-site
Oil and Gas

About This Job

Established in 1974, Norcan is a complete hydraulic service and sales company with 8 branches throughout Western Canada. We service customers in a variety of industries: Marine, Forestry, Mining, Material Handling, Original Equipment Manufacturing, Agriculture, and Production facilities. We are in a growing industry with a diverse set of skills and abilities that are critical in the operation of industrial and mobile equipment throughout the country. Norcan is the Western Canada distributor for Bosch Rexroth.

Our Prince George branch is currently searching for an Inside Sales Representative to join our team. This is a full-time position in the specialty field of hydraulics.

The Inside Sales person is focused on providing customer service for a broad range of repair and part inquiries, over various industries such as Mining, Forestry, Municipal and Marine.


Qualifications and Experience

3+ years experience in a customer service role
Ideally 2+ years experience within the hydraulics or similar technical industry
Integrity, vision, professionalism, and passion are key components of this position
Ability to follow, with detail, written and verbal instructions
Strong attendance track record with the ability to get along well with others
Proficient written and oral communication skills (ability to read and write legibly)
Knowledge of components and hydraulic systems used in industry and mobile equipment is an asset
Knowledge of distribution sales principles, methods, practices, and techniques are an asset
Proven ability to build and maintain lasting relationships with customers
Exceptional verbal, written and listening communication skills
Self-motivated, with high energy and an engaging level of enthusiasm
Able to perform basic calculations and mathematical figures
Ability to work independently as well as in a team environment
Must be computer literate with knowledge of all standard Microsoft Office programs


Responsibilities:

Respond to internal and external enquires via phone, e-mail, fax or in person
Work closely with outside sales team to ensure customer service excellence
Great professional customer service skills, including verbal, written
Understand our product lines and be willing to learn how to promote them
Understand the importance of good follow-up and response time to our customers
Procurement of products for orders and/or repairs


What we offer:

Competitive compensation and Bonus opportunities
Health, dental and vision care
Paid training, tuition reimbursement and opportunities for development
RRSP with company matching
Monday – Friday 8am-4:30pm regular schedule


The Position:

Inside Sales/Customer Service Representative
Full Time - Permanent position, Mon – Fri

If you are interested in this position, please forward your resume.


Job Types: Full-time, Permanent


Job Types: Full-time, Permanent


Pay: $52,000.00-$73,000.00 per year


Benefits:

Dental care
Extended health care
Paid time off
RRSP match
Vision care


Work Location: In person

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