Inside Sales Representative

Description:

Inside Sales Representative

Essential Duties and Responsibilities

- Lead Qualification

- Contact potential customers via phone, text, or email to assess their interest in solar energy solutions.

- Gather relevant information to determine the lead's suitability for solar products and services.

- Appointment Setting

- Schedule appointments for our solar sales consultants based on lead qualification and availability.

- Utilize a CRM system to manage and track leads/appointments, ensuring accurate and up-to-date information.

- Follow-up on Old Leads

- Re-engage with older leads to identify and renew interest or change in circumstances.

- Implement strategies to revitalize and convert old leads in appointments.

- Customer Relationship Management

- Build and maintain positive relationships with potential customers.

- Provide additional information and address inquiries to enhance the lead’s understanding of our solar offerings.

- Performance Metrics

- Meet and exceed weekly and monthly appointment-setting targets.

- Provide regular reporting/feedback on lead generation, appointment scheduling, and conversion rates.

Requirements:

Qualifications and Experience

- 18 years of age with a valid driver’s license

- Criminal/civil background checks and motor vehicle records search will be required in compliance with any applicable laws and regulations.

- Relationship builder who displays a positive, “Can-Do” attitude and delivers excellent customer service.

- Ability to understand and follow directions.

- Clear understanding and ability to enthusiastically promote safe workplace practices and procedures.

- Demonstrated ability to operate in a manner consistent with Tiger Solar’s organizational policies, procedures, and culture.

- Ability to communicate with peers, supervisor, and all other external individuals both effectively and respectfully.

- Strong communication and interpersonal skills

- Previous experience in appointment setting, telemarketing, or a related field is preferred.

- Familiarity with Microsoft Products

Physical Demands and Work Environment

- Capable of lifting items such as office supplies sometimes weighing over 25 lbs. as needed.

- Capable of sitting and operating a computer and related equipment for extended periods

- Able to effectively communicate verbally and in written correspondence with team members and/or customers.

- Able to read and understand various signage, instructions, and related paperwork.

- Able to work outside in various weather conditions for extended periods.

- Able to work in/on confined or uneven areas for extended periods.