- Education: Bachelor's degree
- Experience: 1 year to less than 2 years
- or equivalent experience
- Work setting
- Construction company
- Tasks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
- Supervision
- 1 to 2 people
- Screening questions
- Are you willing to relocate for this position?
- Do you have experience working in this field?
- Employment terms options
- Shift
- Work Term: Permanent
- Work Language: English
- Hours: 30 hours per week