The York Water Company

Information Technology Analyst I

York, PA

full time

$48,000-$55,000

On-site

Utilities

About This Job

Join Our Team as an IT Analyst I

Are you passionate about technology and eager to support a dynamic organization? York Water is seeking a motivated and detail-oriented IT Analyst I to provide technical expertise and support for our diverse technology platforms. In this role, you’ll have the opportunity to collaborate with teams across all departments and contribute to innovative solutions that drive our success.

Why Join Us?

At York Water, we are passionate about providing safe and reliable water and wastewater services to our community. As a leader in the industry, we prioritize innovation, teamwork, and professional growth. This is your chance to contribute to meaningful work that supports the well-being of our community.

What You’ll Do:

As an IT Analyst I, you will:

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Provide technical and administrative support for company networks, ensuring smooth operations and security.

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Deliver Tier 1 and Tier 2 Help Desk Support for network and computer systems, resolving issues efficiently.

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Assist in data backup administration for assigned systems and secondary support for Meter Reading software.

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Contribute to the planning, design, and development of new applications and enhancements to existing ones.

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Facilitate new user orientation and manage equipment deployments.

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Collaborate with decision-makers, system owners, and end users to define requirements, identify system goals, and resolve business system issues.

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Maintain and update servers and computers regularly.

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Prepare requisitions for necessary supplies and equipment, ensuring compliance with company procedures.

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Uphold the security of department equipment and company files.

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Participate in a rotating on-call schedule, ensuring reliable technical support.

What We’re Looking For:

To excel in this role, you should bring:

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A bachelor’s degree in Information Technology, Information Systems, Cybersecurity, or a related field, or an equivalent combination of education and experience.

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At least 1 year of relevant experience in IT, Information Systems, or Cybersecurity.

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Strong communication skills, both verbal and written.

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Critical thinking and problem-solving skills with the ability to manage multiple priorities.

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Proficiency in Microsoft Suite products and familiarity with standard office equipment.

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Knowledge of network protocols, routing, and switching, along with experience in firewall configuration and management.

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A commitment to handling proprietary information with confidentiality and professionalism.

What We Offer:

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Competitive salary and comprehensive benefits package, including medical, dental, and vision insurance.

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Employer paid Short Term Disability and Life Insurance

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A 401(k) retirement plan with employer contributions.

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Opportunities for professional growth through training, certifications, and tuition reimbursement.

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A supportive and innovative work environment that values teamwork and collaboration.

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The chance to work on impactful projects that make a difference in the community and environment.

Ready to Make a Difference?

At York Water, we are dedicated to leveraging innovative technologies to enhance our operations and deliver exceptional results. Join our team and be part of a company that values your contributions and invests in your growth.

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

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401(k)

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401(k) matching

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Dental insurance

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Employee assistance program

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Flexible spending account

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Health insurance

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Health savings account

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Life insurance

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Paid time off

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Parental leave

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Professional development assistance

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Tuition reimbursement

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Vision insurance

Work Location: In person

Information Technology Analyst I

About This Job

What We Offer:

Job Type: Full-time

Pay: $48,000.00 - $55,000.00 per year

Benefits:

Work Location: In person

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