ISO New England Inc.

Human Resources Manager

LocationHolyoke, MA
Job Typefull_time

About This Job

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

ISO New England’s Human Resources department is looking for a dynamic and skilled HR Manager to join its collaborative and dedicated team. By developing impactful working relationships and leveraging business know-how, the HR Manager will lead a small team and provide strategic council in the areas of change management, talent management, employee development, organizational design and effectiveness, workforce planning, and employee relations to their assigned client base. In addition, this position will support the design, development, and communication of HR initiatives that advance a positive and productive workplace.

What We Offer You

Hybrid work schedule with 2-3 days/week onsite
ISO-NE offers flexible and hybrid work, a base salary plus bonus program, professional development and tuition reimbursement, enhanced 401k and financial planning, wellness programs with onsite gym, eligibility for Public Service Loan Forgiveness (PSLF), access to business networks & more, all in a stable and supportive work environment!


How You Will Make an Impact

Partner with the HR leadership team to design and implement a human resource strategy aligned with our mission, vision, and values.
Serve as both an HR leader and HRBP for a specific segment of the workforce.
Design, develop, launch and refine HR initiatives and projects that enable the attraction, engagement, development and retention of talent.
Use organizational development and change management frameworks to successfully plan, implement, and solidify departmental and organizational change.
Foster a diverse, inclusive and engaging work environment that enables employees to have meaningful impact through the achievement of individual, team and organizational strategies and objectives.
Leverage business acumen and partnerships to provide feedback, coaching, and resources to managers and employees to ensure maximum productivity.
Use metrics, best practices, and data analytics to analyze trends and inform human capital decisions and priorities.
Maintain a positive workplace through the effective management and resolution of employee relations issues.


What we are looking for

Bachelor’s degree in business, human resources, organizational management or related field; advanced degree preferred.
7+ years progressive HR experience, including HRBP expertise, preferably in a mid-size organization that operates in a complex, highly regulated industry.
Experience as a HR leader
Demonstrated proficiency in the areas of business consultation, organizational development and change management.
Strong business acumen, as well as analytical and critical thinking skills.
Sound judgment and decision making.
Excellent verbal and written communication skills, including the ability to organize and present information in a clear and concise way.
Ability to develop personal credibility through communication, achieving results and trusted collaborations.
HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred.
Knowledge of applicable federal, state, and local employment laws, Human Resource metrics and data collection, and familiarity with Human Resource Information Systems.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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