The General Manager is responsible for the overall success of the hotel. This position is responsible for revenue generation to meet or exceed budget, cost control, maintaining operating and brand standards, daily duties, scheduling, supervision and monitoring, leadership, and individual effectiveness. This position knows the daily operation of each department within the hotel and establishes and maintains a positive employee climate to meet or exceed guest expectations.
- Property Audits
- Revenue Management
- Marketing/Business Planning
- Sales Management
- Community Relations
- Food and Beverage
- Customer Service
- Budget/Financial Management
- Asset/Capital Management
- Human Resources Management
- Corporate Office Relations Management
- Prior supervisory and hospitality experience are required
- Prior hospitality management experience is strongly preferred
- Prior experience with hotel computer systems and spreadsheet programs is preferred
- Ability to plan, organize, and lead the activities of others
- Excellent interpersonal and relationship building skills
- Excellent time and project management skills
- Customer-service oriented
- Strong multitasking and organizational skills
- Strong problem solving and critical thinking skills
- Strong initiative and work ethic
- Strong attention to detail
- Ability to work in a fast-paced environment
- Excellent communication skills – both verbal and written
- Valid driver’s license and Department of Motor Vehicles Report (if applicable)
- Must have and maintain a valid driver’s license and meet the required criteria for driving a company vehicle
- Must be able to lift and carry up to 25lbs. Must be able to stand, sit, stoop, bend, twist, and reach frequently.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance