General Manager

Goodfellow Corporation is looking for a General Manager for our Boulder City location. This position is responsible for the daily operation, direction, coordination, and evaluation of the Boulder City branch.

Skills:

- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

- Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

- Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

- Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

- Must be able to work independently and have a sense of urgency in meeting deadlines.

- Organizational skills to effectively manage the flow of different work projects.

Responsibilities:

- Demonstrate leadership in all aspects of the dealership. Establish goals and sell the vision to team members in all supporting departments.

- Mentor and develop staff as well as department managers by focusing on long-term growth and progression while empowering individuals to own and drive results in their area of responsibility.

- Utilize parts and service department managers to develop and maintain effective processes that demonstrate consistency and promote customer satisfaction.

- Engage with the manufacturing department to develop and refine processes that are consistent with on-time product delivery while maintaining the highest level of quality and a safe work environment.

- Oversee sales department by directing and coordinating sales territories and initiatives.

- Emphasis on driving sales and increasing market share across complete product offerings.

- Utilize sales reports, P&L statements, and other performance data to measure productivity and set goals while identifying areas needing cost reduction or improvement.

- Oversee company assets and ensure all are accounted for and maintained adequately.

- Promote a positive and professional work environment that fosters open communication, accountability, teamwork, and a commitment to top-level customer service.

- Organize and participate in regular department meetings that encourage an open-door policy and proactively seek feedback from team members.

- Forge relationships with other General Managers that facilitate a collaborative effort to streamline processes across all locations that promote teamwork and open communication.

- Responsible for ensuring safe business practices with a focus on continuous improvement initiatives.

- Responsible for staff compliance to all safety rules and regulations as well as policies and procedures.

- Other duties as assigned.

Requirements:

- Minimum of 5 years of experience in sales, business operations management, and working directly with customers.

- Working knowledge and proficiency with MS Word and Excel.

- Strong leadership and business metrics management skills.

- Excellent written and verbal communication skills; ability to communicate effectively to a large group.

- Experience with performance metrics and process improvement.

- Continual meeting or exceeding of department performance goals.

- Demonstrated problem-solving skills and analytical skills.

- Excellent customer service skills and interpersonal skills.

- Hardworking and self-motivated.

- Awareness and willingness to use Operational Excellence tools and techniques.

- College degree in Sales, Marketing, or Business preferred, but not mandatory.

- Ability to work under pressure.

- Knowledge of heavy/dirt equipment or construction operations is a plus.

- Experience in the manufacturing environment and understanding workflow processes is a plus.