Total Safety

Fire Operations Supervisor

Wilmington, NC

Full-time

About This Job

Total Safety is looking for a Fire Operations Supervisor to join their safety conscious team! The Fire Operations Supervisor supervises two or more full time employees in an operation that performs customer service in areas which may include but not limited to service and repair of portable and semi-portable fire extinguishers, life safety equipment, fire detection systems, gas detection systems, foam systems, dry chemical systems, gaseous fire suppression systems and water-based fire protection systems. Ensures that all employees understand their role in the safety program. Ensures compliance with established regulatory, safety, operating standards, policies, and emergency response procedures.

Total Safety is the world's premier provider of integrated safety and compliance services and the products necessary to support them, including gas detection, respiratory protection, safety training, fire protection, compliance and inspection, industrial hygiene, onsite emergency medical treatment/paramedics, communications systems, engineered systems design, and materials management. Our Core Values are People, Safety & Wellbeing, Accountability, Responsibility, Empowerment, Honesty, Transparency, and Integrity.

Essential Duties:

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Plans daily/weekly schedules and operating priorities for assigned team minimizing down time. Monitors labor reports.

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Ensures that team is producing at or above communicated production, quality, and safety goals.

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Ensures compliance with QA/QC, safety, environmental, cost of operations goals and other performance and P&L metrics.

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Ensures that resources are being utilized to achieve objectives. Teaches cost control and provides effective counsel, especially where corrective actions are needed.

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Provides leadership in achieving health and safety goals. Proactively identifies safety and environmental issues and ensures compliance with Federal, State, Company, and client standards. Ensures that issues are identified, addressed, and elevated, if necessary, in a timely manner. Works with HSE (Health Safety & Environment) to recommend long-range accident reduction and cost containment objectives.

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Maintains adequate and accurate inventory and daily status report to sustain state of readiness of tools and equipment. Assists in conducting periodic audits of repair parts, rental, and equipment inventories. Submits purchase requests for equipment and supplies to support service and repair operation.

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Works with Sales, Customer Service, and other internal departments to communicate and resolve customer concerns promptly. Reports status of operational issues to manager’s ongoing basis.

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Ensures that all documentation and data entry associated with inspection and repair is completed promptly and accurately. This includes all inspection and repair documents, job cost billable expenses and time sheets.

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Completes required reports and communication in a timely manner.

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Partners with human resources for hiring and firing, performance evaluation, salary and job change actions. Coaches and counsels’ team and documents employee relations issues.

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Ensures that all personnel receive safety and procedure training. Coaches team to improve technical skills and interpersonal and problem resolution skills. Works to identify and provide opportunities for teams to learn new skills and techniques.

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Plans and oversees a preventive maintenance program and ensures that equipment and other accessories are properly maintained and in top working condition.

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Develops procedures for assigned operation. Assists with establishing work standards for assigned area.

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Assists with planning and implementing both short and long-term departmental goals and objectives in areas including staffing, equipment needs, problem prevention, corrective action program and continuous improvement of fire services standard operating procedures.

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Assists with special projects as assigned. May occasionally be called upon to fill in or help handle excess workload demands. Oversees contractors as required.

Skills and Experience:

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At least five (5) years of field experience in fire protection, petrochemical, oil refinery or related industry. Supervisory experience preferred.

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Must have a valid driver’s license from state of residence and valid proof of vehicle insurance. Must possess safe driving record and be insurable for Total Safety vehicle insurance while driving company truck.

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Must be willing to travel to customers' sites and available for travel for short and long-term out-of-town and/or offshore projects.

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Must obtain TWIC card and other safety related badges/certifications as needed.

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Must have thorough knowledge of Total Safety products and services in assigned area. Have or obtain State Fire Marshal licenses for appropriate areas of service before performing work there. Obtain NICET level II certification in the appropriate area(s).

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Proficiency with Microsoft Office, Excel, Outlook, and other database software.

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Ability to quickly learn new software applications utilized by company.

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Must demonstrate commitment to compliance with applicable laws and regulations, an unwavering commitment to safety and health and other company policies and procedures.

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Must possess high ethical standards demonstrated by their approach to business.

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Must demonstrate leadership and the ability to coordinate resources to achieve maximum profitability, efficiency, and utilization.

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Must understand and effectively manage key financial issues that impact service and operations functions and the business.

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Experience with budget preparation and cost control.

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Must be able to prepare accurate, effective, complete, and easily understood written communications and reports.

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Proficiency in the care and use of all sites specific, facility and customer required Personal Protection Equipment (PPE).

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Trained in Respiratory Protection and fully certified to wear respiratory breathing equipment (Fit Tested).

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Must demonstrate ability to work and lead in a team environment and willingness to assume additional or new responsibilities readily.

Working Environment:

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Combination of office, shop, indoor and outdoor industrial environments. May be frequently exposed to cold, hot, wet, humid, outside weather conditions and vibration. Works in customer environment. May be exposed to high pressure, chemicals, and traffic. The noise level in the work environment is usually moderate.

Educational Requirements:

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High School diploma or GED. Associates degree in science or technical area strongly preferred.

Total Safety and its subsidiaries afford equal opportunity in employment to all individuals regardless of race, color, religion, sex, age, national origin, pregnancy, familial status, disability status, veteran status, citizenship status, genetic information or any other characteristic protected under Federal, State or Local law. Total Safety is an Equal Opportunity Employer.

#LI-RP

Experience

Required

•

5 year(s): relative fire supervisor experience

Licenses & Certifications

Required

•

NICET Level - 2

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Fire Extinguisher LIC

•

Fire Alarm LIC

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Fire Operations Supervisor

About This Job

Essential Duties:

Skills and Experience:

Working Environment:

Educational Requirements:

#LI-RP

Experience

Required

Licenses & Certifications

Required

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