Field Service Technician- North America

SUMMARY

Cascadia Scientific is a Canadian clean-tech company driving innovative business improvement in the mining sector through direct fuel measurement and operational analytics. Headquartered in British Columbia, Canada, Cascadia Scientific has established itself as a leader in fuel management solutions for international mining and petrochemical companies. Cascadia Scientific is committed to providing exciting, challenging and rewarding work opportunities built on a foundation of company values and strategic objectives that recognize the importance of strong partnerships between employees.

The Field Service Technician performs mechanical and electrical tasks related to the installation and repair of high precision diesel fuel meters and associated data collection hardware for mobile mining equipment. This role will be responsible for providing installation and technical support for a global customer base, with most work being performed in English language geographies. The individual must be able to work independently and must always conduct themselves with the highest regards for safety and professionalism.

Technical Responsibilities:

- Perform equipment installations at customer sites including installing inline fuel meters in the diesel fuel delivery system, connecting to CANBUS networks, vehicle power, GPS equipment and wiring harnesses to connect all equipment

- Work with customers to troubleshoot and suggest repairs to equipment

- Repair equipment at customer sites when needed

- Ensure equipment uptime exceeds 90%

- Provide weekly reports of equipment issues

- Complete all specified site safety requirements, orientations and other induction procedures

- Pass mandatory site health checks , Drug and Alcohol tests when required

- Review equipment drawings and schematics to identify details of hydraulic and electrical integration

- Communicate with customer staff to arrange equipment access and train on site technicians when needed

- Perform final inspection and functionality of equipment

- Use a computer to perform calibration and diagnostics

- Create and complete Work Orders in CMMS program Tracking site inventory of spare parts

- Internally work with Account Managers to ensure customer needs are being met

- Be proactive in finding solutions to equipment failures and work with engineering as necessary to improve quality and reliability

Requirements:

- Knowledge and experience with electrical components and wiring

- Knowledge of fuel lines and hydraulic fittings

- Basic mechanic skills on heavy equipment

- Good understanding of computer equipment and diagnostic tools

- Strong communication skills for internal and customer communication

- Safety first attitude

- Mechanical engineering or Heavy duty mechanic experience considered an asset

- Because this position involves regular travel and operation of a company or personal vehicle for business purposes, candidates must:

- Hold a valid, unrestricted driver’s license AND

- Provide a recent Driving Record which can be obtained via ICBC

Working Conditions:

- Frequency of travel will vary with customer activity. Typical trips will vary in length between 1 -2 weeks

- Candidate must be eligible to travel internationally within North America and occasionally Internationally to large mining operations

- This is a Full-time role that requires 25% - 50% travel that varies depending on customer requirements

Job Type: Full-time

Pay: $80,000.00-$90,000.00 per year

Benefits:

- Dental care

- Life insurance

- Paid time off

- Vision care

Application question(s):

- Are you willing and excited to travel at least 25% of the time to customer locations?

Experience:

- mechanical experience with heavy equipment?: 1 year (required)

Language:

- English (required)

Work Location: In person