Field Service Technician

What You’ll Do – The Role

- Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.

- Test, measure, and verify electrical component operations, including energized components and electrical fields.

- Program, test, and connect transfer switches.

- Program, test, and trouble shoot both generators set and synchronizing controls system.

- Conduct startups and load bank tests as required.

- Operate / diagnose engine driven gensets powered by diesel or natural gas.

- Build strong customer relationships by engaging in positive, professional communications.

- Maintain all company tools and materials, including an accurate inventory of parts.

- Communicate with the Supervisor on all aspects of service.

- Complete required service and equipment performance reports as required.

What You Need

- Minimum 3 years’ experience as a generator field service technician.

- College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.

- A valid ON driver's license in good standing.

- Working knowledge of D/C and A/C electrical systems.

- Mechanical, engine, and electrical trouble shooting skills.

- Superior customer service skills and track record.

- Professional verbal and written communication skills.

- Comfortable using MS Office suite including Outlook suite.

- Strong time management skills.

- The ability to work efficiently with minimal supervision.

Working Conditions

- After hours On-Call – Required

- Heavy lifting and physical exertion is required

- Ability to work irregular hours / overtime

- Full time position plus approved OT

- Willing to work locally and throughout the Province of Ontario.

- Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.

- In the case of a power outage or declared State of Emergency by any level of Government, be available for work.

We Offer

- Comprehensive medical, dental, and vision benefits.

- Employer RRSP matching program.

- Health & wellness spending accounts and Employee Assistance Program.

- Paid time off and statutory holidays.

- Tuition reimbursement and professional development opportunities.

- Company vehicle for select roles and on-site parking.