Field Service Specialist

The Field Service Specialist (FSS) will perform a variety of equipment-related tasks with Rotating Control Devices (RCD), and Managed Pressure Drilling (MPD) equipment including drilling Chokes, valves, piping and hydraulic control panels. In addition, the FSS will assist with inventory control, equipment maintenance, collaborating with the shop team to provide timely support for field operations. This role also includes installing, repairing, and removing all rental equipment during peak customer demand. The FSS will work closely with Multi Service Specialists to ensure smooth operations. The Technician will be responsible for ensuring safety compliance while executing tasks efficiently and to assist the MSS / Field Supervisor / Operations Manager with any task assigned.

Roles & Responsibilities within the Base:

- Assist in preparing and loading jobs in addition to cleaning, inspecting, and refurbishing equipment.

- Perform work in accordance to standard operating procedures and ensure compliance to industry standards.

- Paint equipment in accordance to specifications

- Pick up/deliver parts as assigned by manager

- Operate crane and/or forklift to load and unload jobs.

- Clean, service, and refurbish tools daily as required by supervisor.

- Assembly and disassembly of tools relative to services provided per location.

- Maintain clean work environment

- Know and understand Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.

- Must understand and comply with all safety rules and company policies.

- Work assignments carried out to the highest quality level.

- Update truck inventory daily.

Roles & Responsibilities while supporting Field:

- Perform installation services for Rotating Control Devices (RCD) and service tools in the field

- Knowledge of product lines, product applications and wellsite equipment

- Provide excellent customer service to our clients by troubleshooting and quickly resolving issues

- Provide sound technical advice and products recommendations based on customers’ operational requirements

- Good safety practices at all times

- Perform various other duties as assigned by MSS / Base Supervisor / Field Supervisor

- High School Diploma or equivalent

- Basic MS Outlook, Word and Excel computer skills

- 1-3 yrs related field experience

- Valid Driver license

- Good oral and written communication skills

- General product knowledge

- Mechanical ability necessary to perform repairs

- Self-motivated with a strong sense of initiative

- Must be able to follow instructions

- Able to work closely with fellow employees

- Mechanical ability necessary to perform repairs

- Strong problem-solving ability and adaptability.

- Proficient in using and reading basic measuring tools, hand tools, and power tools