Field Installation Technician responsibilities include:
•On-site installation of mailboxes, cluster boxes, handrails and gates
•Maintain job related documentation
•Providing top-notch customer service during field visits or dispatches
Job Brief
We are looking for a self-starter Field Installation Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities
•Loading materials and tools required for daily installations
•Provide on-site installation
•Produce timely and detailed installation reports
•Document job when completed with pictures and documentation
•Operate vehicle in a safely manner and abide by all company vehicle use policies
•Follow all company’s filed procedures and protocols
•Cooperate with the team and share information across the organization
•Build positive relationships with customers by providing top-notch customer service and support
Requirements and skills
•Field Service experience
•Ability to work flexible shifts and to adapt to changing work schedules and environments
•Familiarity with power tools and measuring tools
•Ability to lift and carry 50 pounds
•Technical degree or certification (not required)
Frequently asked questions
What does a Service Technician do?
Field Service Technicians ensure that they have everything they need to get their job done. When it comes time for installation, they keep the company updated on any issues and progress.
What are the duties and responsibilities of a Service Technician?
Field Installation Technicians install a variety of products and are responsible for documentation of jobs before and after completion of installation.
What makes a Field Installation Technician?
The ideal Service Technician is both meticulous and punctual. They strive to provide a great customer experience by arriving on-site quickly, correctly and properly installing items according to company procedure.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Expected hours: 40 per week
Schedule:
License/Certification:
•Driver's License (Required)
Ability to Commute:
Work Location: On the road